Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 30, 2017 at 10:48 pm #769677
    tankerhq

    Hi there

    We have had a problem where a customer was able to backorder a product – even though all of the settings are set to ‘do not back order’ and the inventory was at ‘0’.

    The product with sku of TUITAHILASERCUT was order via WooCommerce even though it has already ZERO quantity

    We have talked to WooCommerce and they can’t replicate the issue and neither can another plugin we use (Linksync). Could it be an issue with Enfold?

    April 1, 2017 at 2:21 pm #770316
    Victoria

    Hey tankerhq,

    Enfold does not do any manipulation with products. Maybe it was a concurrent request issue, but then again, it’s not Enfold, it’s server/database transactions/Wordpress issue. In Enfold + WooCommerce, Enfold is just presentation, plus plugins and custom functionality you might have added.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    April 3, 2017 at 12:15 am #770789
    tankerhq

    OK thanks Victoria!

    April 3, 2017 at 12:40 am #770802
    Mike

    Hi,
    Glad Victoria was able to help, we will close this now. Thank you for using Enfold.
    Best regards,
    Mike

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘WOOCOMMERCE – BACKORDERS DISABLED BUT CUSTOMER WAS ABLE TO BACKORDER’ is closed to new replies.