Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • July 15, 2016 at 2:43 pm #661307
    LP-Media

    The widget area’s dont open. Also in the website certain items don’t work the wa the should.

    Tried:
    – Installing a old version of Enfold.
    – Deactivation all plugins

    July 17, 2016 at 10:55 am #661718
    Rikard

    Hey LP-Media,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/. I’m not sure how you created your child theme but if you should need a fresh one you can download one here: http://kriesi.at/documentation/enfold/downloads/

    Thanks,
    Rikard

    July 18, 2016 at 1:18 pm #661927
    LP-Media

    Hi Rikard,

    The website is using the latest version of Enfold. The child theme was created with a child theme generator plugin, the result is them same a downloading the child theme.

    Do you gave any other tips?

    Best regards,

    Rutger van de Griendt

    July 18, 2016 at 2:39 pm #661996
    Vinay

    Hi,

    A plugin conflict may be one of the reason for the js error in the console.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    July 18, 2016 at 2:54 pm #662015
    LP-Media

    Dear Vinay,

    I tried this allready and checked it again a second ago. The problem still exists.

    Also tried:
    – Deactivated compression on the server
    – using the original theme instead of child
    – Using other theme -> this worked so the problem should be enfold related…

    July 19, 2016 at 8:46 am #662360
    LP-Media

    Any updates on my issue?

    July 19, 2016 at 4:21 pm #662608
    LP-Media

    …?

    July 20, 2016 at 12:08 pm #662904
    Rikard

    Hi,

    Could you try to reinstall WordPress under Dashboard–>Updates?

    Thanks,
    Rikard

    July 20, 2016 at 12:39 pm #662920
    LP-Media

    Allready tried that, using ftp and now again using the dashboard….

    My client is comming over for a WordPress training tomorrow. I really hope you can help me solve this before that. Trying all kinds of things now for 5 days (see topic date)….

    Hope to hear from you soon

    Best regards,

    Rutger

    July 21, 2016 at 9:12 am #663240
    LP-Media

    Dear Kriesi support,

    Do you have any other solutions? I’ve tried everything I can think off…

    If you aren’t able to solve this problem please let me know too. Maybe we need to built the website in a other theme without problems..

    Hope to hear from you soon.

    Best regards,

    Rutger

    July 21, 2016 at 2:52 pm #663413
    LP-Media

    Hope to hear from you…

    July 22, 2016 at 8:49 am #663718
    LP-Media

    Dear Kriesi,

    Maybe you haven’t seens my messages. Therefor again a reminder. I really need some help with this bug.

    Hope to hear from you soon…

    Best regards,

    Rutger

    July 24, 2016 at 4:02 pm #664388
    Ismael

    Hi,

    We re-saved the Settings > General options and the Widgets area started to work again. There’s probably an unwanted space in the WordPress-adres (URL) value.

    Best regards,
    Ismael

    July 25, 2016 at 12:18 pm #664570
    LP-Media

    Dear Ismael,

    Thank you so mutch!

    Best regards,

    Rutger

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Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Widget's arent opening – Javascript problem’ is closed to new replies.