Viewing 18 posts - 1 through 18 (of 18 total)
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  • #1064582

    Hello,
    i add Mailchimp newsletter widget to footer second column… and not work…
    http://tinyurl.com/yatng982

    #1065018

    Hey osukaru,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1067417

    Hey,
    Here you are:

    #1067948

    Hi osukaru,

    There might be a conflict between the themes’ widget and the Mailchimp for WooCommerce plugin. Please disable the plugin and test the issue.

    Best regards,
    Victoria

    #1068878

    Hi please note this is a real issue.
    Also without using the Mailchimp for Woocommerce plugin.

    The mailchimp widget shows on normal pages but not on Woocommerce pages.
    This happened since one of the last enfold updates.
    It seems not related to woocommerce updates because it also happens with Woocommerce 3.5.1

    #1068942

    Hi mikehenze,

    Do you mean the form does not show up on any page when the Mailchimp for Woocommerce plugin is disabled?

    Best regards,
    Victoria

    #1068960

    No I mean that with the latest enfold and woocommerce the (enfold) mailchimp widget is not showing on woocommerce pages.
    All other plugins are disabled.

    #1069450

    I have the same issue.

    #1069648

    The problem is not the WooCommerce Mailchimp plugin. Deactivated and problem is still there. I read more messages on the forums with others having the same issue mailchimp widget not showing in a recent Enfold update.

    #1070999

    Hi,
    Sorry for the late reply, I took a look at your Mailchimp newsletter widget in the footer and found that the option as to which newsletter to use was not selected, I made a choice for you and now it works.
    Please clear your browser cache and check.

    For other people, if your mailchimp widget is not showing on pages that don’t use the ALB, try adding a shortcode to the page, such as this:

    [av_font_icon icon='ue82b' font='entypo-fontello' style='' caption='' link='' linktarget='' size='40px' position='left' animation='' color='' av_uid='' custom_class='' admin_preview_bg=''][/av_font_icon]

    If this helps try creating a “whitespace” shortcode so it will help but without the icon.
    There is a issue that the dev team is working on to correct shortcodes and some widgets not showing in non-ALB pages.

    Best regards,
    Mike

    #1071170

    Thanks for the reply,

    First of all, what is ALB? And second, what has that shortcode to do with the MailChimp Widget not working in the footer? I still have the same problem.

    #1071199

    Adding shortcodes to the default woocommerce page does not enable the advanced layout editor.
    Mailchimp widget will not show.

    #1071627

    Hi,
    The ALB, is our advanced layout builder. Currently we found a issue that the MailChimp Widget and shortcodes are not working in widgets on pages that were not built with our builder. I’m thinking this could also be true for widgets in the footer.
    Try creating a test page built with the builder, not a woocommerce page, that has a sidebar that would show the MailChimp Widget.
    If this doesn’t work then also try disabling your plugins.

    Best regards,
    Mike

    #1071689

    The mailchimp widget does not work with non-alb pages since the last enfold version.
    Since the Woocommerce default page cannot use alb it does not show on any shopping category.

    #1072280

    Hi,

    @mikehenze
    & @jojoba007,
    I have a patch that solves a shortcode problem that is similar to your issues, I could apply it to your site via FTP to see if it solves if you wish.
    But as this is not your thread your private info (login) won’t be private here.
    I recommend opening a new thread with your admin login and FTP access in the Private Content area, and then post a link to it here so I can find it.

    Best regards,
    Mike

    #1072281

    Hi @mike, thats great.
    Could you share the patch online so we can apply it?

    #1072309

    @Mike, Ok I made a new topic here for private content: https://kriesi.at/support/topic/mailchimp-widget-reply-to-mike/

    #1072477

    Hi,
    Thanks I post on the new thread.

    Best regards,
    Mike

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