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AuthorPosts
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March 23, 2018 at 8:18 pm #932102
Tried disabling ALL plug ins, updated Enfold and WordPress…
HELP! :)
March 25, 2018 at 10:38 am #932572Hey johnwaterblasting,
I checked your site and was able to edit the menu without any issue.
For testing purpose, I added a home link under the contact menu
The footer widget section also works fine
Please add widgets to footer area from Appearance > widgets section currently it is empty.
Best regards,
VinayMarch 26, 2018 at 7:02 pm #933144We recently updated the website, please use this url to get there directly. (That was the old site) Thanks. http://www.waterblasting2018.com
I suppose teh dns was not yet updated for you when you went in. Thanks again for your help,. really need this to get fixed. Love Enfold.March 27, 2018 at 2:10 am #933279Anyone out there?
March 27, 2018 at 4:49 am #933330Hi johnwaterblasting,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaMarch 27, 2018 at 8:47 pm #933873Updated, thank you so much.
March 28, 2018 at 11:50 am #934166Hi,
I checked your site and found widgets are not enabled. However, menu editor is not working.
It appears jQuery is not loading on your site please go ahead and add the below code to wp-content/themes/enfold/functions.php
We recommend using a child theme
/* Force load jQuery First */ if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11); function my_jquery_enqueue() { wp_deregister_script('jquery'); wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1/jquery.js", false, null); wp_enqueue_script('jquery'); }
Please enable footer widget area from Enfold > Footer > Default Footer Widgets & Socket Settings
The footer widgets are empty and I don’t see a header widget area being created.
Please create a header widget area and position it according to your design.
Go to appearance > widget > header and add the widgets you like to display in the header.
Best regards,
Vinay- This reply was modified 6 years, 7 months ago by Vinay.
March 28, 2018 at 7:42 pm #934462Thanks for the reply. I tried this and none of it worked.
Cannot edit the menu.
Cannot edit widgets.
So both drag and drop editors are not functioning at all.
March 28, 2018 at 9:06 pm #934499I activated the child theme and still having the same issue. Also, none of my changes made to the Enfold Theme came through.
March 28, 2018 at 10:37 pm #934599Hi,
Parent theme settings can be imported to child theme from Enfold > Import/Export > Import Settings from your Parent Theme
Do we have your permission to troubleshoot on the site? We need to deactivate all plugins and troubleshoot is that ok?
Best regards,
VinayMarch 29, 2018 at 12:14 am #934636Yes please :)
I have the site set up with a child theme as you suggestedMarch 29, 2018 at 12:28 am #934638Maybe this link can be of some help. I haven’t tried it, not sure what to do exactly.
- This reply was modified 6 years, 7 months ago by Vinay.
March 29, 2018 at 4:58 am #934673Hi,
I tried to force load jQuery by adding a function but that did not work. It appears your server does not support concatenate scripts so we need to turn that feature off.
Access your WordPress site via FTP or the file manager available in the hosting control panel and make the below changes.
Open the file:
/wp-config.php
scroll to the bottom and add the below code just above “require_once(ABSPATH . ‘wp-settings.php’);”.
define('CONCATENATE_SCRIPTS', false );
Let us know if this helps!
Best regards,
VinayApril 2, 2018 at 6:28 pm #936151Thanks you, I will try this asap and get back to you. Great support so far.
April 2, 2018 at 7:59 pm #936181Done….
Didn’t work…April 3, 2018 at 12:46 pm #936506Hi,
Best regards,
VictoriaApril 3, 2018 at 6:52 pm #936716Getting closer! When I drag my cursor over the widget item, it makes the “drag” cursor appear, but cannot move items.
I’m not the only one out there with this issue, so hopefully we can fix this and help a lot of people :)What’s next?
April 4, 2018 at 7:24 am #936978Hi johnwaterblasting,
I still see all the errors, the external jquery is still loading and is causing conflict. Can you disable it?
Best regards,
VictoriaApril 4, 2018 at 6:51 pm #937345@Victoria How does one accomplish this?
April 5, 2018 at 11:48 am #937636Hi johnwaterblasting,
Please check.
Best regards,
VictoriaApril 7, 2018 at 7:10 pm #938641ITS FIXED! How did you do it? Thanks So much. Great support and lovely theme. Thanks again
April 8, 2018 at 8:54 am #938731 -
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