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  • #1477135

    We have a website that uses the Enfold them. We have tried to update several pages on the site. We make updates, hit publish, get NO error at all, it appears the page updates and then we view it live and no changes are shown on the page. Please advise on this.

    All the pages on the site are doing this. The site is margenspecklepark.com

    Thank you,
    Jocelyn

    #1477152

    Hey jocelynwasham,

    Where can we see and reproduce the problem that you are having?

    Best regards,
    Rikard

    #1477271

    The margenspecklepark.com and the problem was happening on all pages of the website.

    #1477276

    Hi,

    Thanks for that, but I can’t see how we can update anything without access to your site?

    Best regards,
    Rikard

    #1480289
    This reply has been marked as private.
    #1480319

    Hi,

    Thank you for the update.

    The site is still using an older version of the theme. It’s possible that the automatic update is no longer working as expected. You may need to download the latest version (7.0.1) from your ThemeForest account and update the theme manually via FTP. Please check the documentation below for more info.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

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