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  • June 3, 2014 at 8:15 pm #274162
    watchamacolin

    Hey guys, I’d appreciate any kind of guidance or help with my issue

    I have tried loading web fonts into my Enfold theme in the Edit CSS section of WordPress by using

    body {
    font-family: ‘Helvetica Neue’, Fallback, sans-serif;
    }
    @font-face {
    font-family: ‘Helvetica Neue’;
    src: url(‘webfont.eot’);
    src:url(‘webfont.eot?#iefix’) format(’embedded-opentype’), url(‘webfont.woff’) format(‘woff’), url(‘webfont.ttf’) format(‘truetype’), url(‘webfont.svg#svgFontName’) format(“svg”);
    }

    and my client is still saying the web font Helvetice Neue is still not visible,

    is there a proper area to edit or add this feature in Enfold theme?
    or a different way of doing it?

    Thank you a head of time for your help

    Colin J

    June 3, 2014 at 8:24 pm #274171
    Josue

    Hi Colin!

    1. Are you putting this code in the Quick CSS?
    2. Where are these font files located in your server?
    3. Which version of IE is presenting this issues?
    4. Can you post a link to the website?

    Best regards,
    Josue

    June 3, 2014 at 9:05 pm #274189
    watchamacolin

    Hey Josue thanks for your response

    I am putting the code in the
    Appearance>Edit CSS stylesheet

    I am not aware of where the font files are located, which directory in the server are they usually located?

    Also not exactly sure which version of IE it is not working for, I personally do not have IE since I run on Mac
    but my client does and is seeing only Times New Roman font

    the site is
    shareholderapp.com

    Thanks
    Colin J

    June 3, 2014 at 9:12 pm #274192
    Josue

    You are seeing Helvetica Neue because Mac systems do have that font installed, i think the best thing you can do is to make an Arial fallback for Windows users:

    body {
font-family: ‘Helvetica Neue’, 'Arial', sans-serif;
}

    Best regards,
    Josue

    June 3, 2014 at 9:16 pm #274195
    watchamacolin

    Alright is there a certain spot I should put that CSS?

    Also, is there not a way to install Helvetica Neue for windows to be visible?

    Thanks
    Colin

    June 3, 2014 at 9:20 pm #274199
    Josue

    There is, but that’s something we can’t help from our side unfortunately, try contacting someone from Codeable.

    Alternatively, you can look for a similar font here (these are way easier to include):
    http://www.google.com/fonts

    Cheers!
    Josue

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