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  • January 23, 2023 at 4:39 pm #1394800
    Berrys79

    Hi there,
    I am looking after a website for a client. The website was originally set up years ago by another designer. They chose your theme and it has been working fine. But I have recently needed to update WP versions and plugins and the theme started to break.
    As I didn’t have access to the originators account with you, I have just bought the theme again on a new licence and am now posting this support request as I’m stuck how to fix the problem.

    The website builder doesn’t seem to be working correctly and not updating. I am seeing the WP editor at the top of screen, and the theme builder below. There is no Visual Editor showing, and when i make a change to the html code and save – I get all code showing on screen…..

    The following errors are showing:
    Warning: Illegal string offset ‘http_code’ in /var/www/vhosts/estasaddles.com/public_html/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Invalid argument supplied for foreach() in /var/www/vhosts/estasaddles.com/public_html/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 49

    Warning: Illegal string offset ‘http_code’ in /var/www/vhosts/estasaddles.com/public_html/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Invalid argument supplied for foreach() in /var/www/vhosts/estasaddles.com/public_html/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 49

    Please can you help me fix this situation.
    Thank you :-)

    January 23, 2023 at 4:44 pm #1394802
    Berrys79

    Sorry, I forgot to add more vital information !
    This problem (above) exists using the old licence and old API.
    After buying the new licence, I haven’t actually been able to upload it – I get an error message saying “incorrect link”. So that is the first part of my support request.

    Thank you.

    January 23, 2023 at 6:09 pm #1394827
    Rikard

    Hi,

    I see that you are running an old version of the theme, could you try to update to the latest version (5.3.1.1) to see if that helps please? The update to 5.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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