Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 26, 2022 at 11:32 am #1337245
    MennosStuttgart

    Hallo,

    bei uns werden in dem Editor alte Elemente angezeigt, die schon vor Wochen überschrieben wurden. Die Vorschau zeigt immer die gleichen alten Elemente, egal, was wir ändern und egal wie oft wir überschreiben. Auf der Produktivseite sind die Elemente und Änderungen so wie es sein soll. Aber es ist sehr schwer, anständige Änderungen vorzunehmen, wenn diese in der Vorschau nicht gezeigt werden. Dieses Verhalten tritt sowohl auf der “Test-Seite” als auch auf der Produktivseite auf.

    Vg Lisa

    January 26, 2022 at 2:42 pm #1337299
    Rikard

    Hey MennosStuttgart,

    Thanks for the login details. The WordPress details you posted didn’t work, so I couldn’t check the problem you are having. Please check and verify, then post working details.

    About your problem; could you try updating the theme to the latest version (4.8.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    January 26, 2022 at 3:02 pm #1337308
    MennosStuttgart

    Hi Rikard,

    sorry for the wrong credentials, now it should work.

    Die Testseite (staging.mennoniten-stuttgart.de) hat nicht das aktuelle Enfold Theme. Aber die Produktivseite schon. Das Problem tritt aber auch mit der neuen Enfold Version auf.

    Grüße,
    Lisa

    January 27, 2022 at 4:45 am #1337382
    Rikard

    Hi Lisa,

    Thanks for that, login details are working now. I’m not sure exactly how to reproduce the problem you are having though, could you try to explain that a bit further please?

    Best regards,
    Rikard

    January 27, 2022 at 9:14 am #1337430
    MennosStuttgart

    Hi Rikard,

    For example when you open the page editor (of “Home” Site) and open the preview for that page, there is an element at the end of the page, that isn’t actually there.
    When you open the Homepage in the Browser the element is not there at the end of the page. That is correctly. But I can’t get it out of the preview.

    Best regards.
    Lisa

    January 27, 2022 at 10:26 am #1337460
    Rikard

    Hi,

    Thanks for the update and clarification, I’m seeing the same thing on my end as well unfortunately. I’m not sure why that is happening on your home page, but I created a test page, and it seems to be working as it should there. Could you try using that as your home page instead?

    Best regards,
    Rikard

    January 27, 2022 at 12:35 pm #1337494
    MennosStuttgart

    Hi Rikard,

    you’re right. Thats a goog idea! I did it and it works fine!

    Thank you very much for your help.

    Best regards,
    Lisa

    January 27, 2022 at 3:13 pm #1337531
    Rikard

    Hi,

    Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 28, 2022 at 9:09 am #1337633
    MennosStuttgart

    Hi Rikard,

    you can close the topic, it works fine!

    Thank you very much!

    Best regards,
    Lisa

    January 28, 2022 at 12:57 pm #1337706
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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