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  • #25381

    When editing a text field such as a Text Block, the toolbar in the Visual tab sometimes disappears. When this happens, no toolbar is visible and no content is visible in the field. The only way to see the content for the Text Block is to view the Text tab.

    My Setup:

    – WordPress 3.5.2

    – Fresh install of Child Enfold Theme downloaded from your site

    – Demo content installed

    – Using Mac running 10.8.4

    – Problem occurs both in Safari and Firefox

    To Replicate:

    – Go to Pages, and edit the Homepage

    – Edit Text Block “Crazy cool usability features” and close without making any changes

    – Edit next Text Block “lorem ipsum …” This will default on the Text tab. Click the Visual tab, and no toolbar or content is displayed. Close.

    – Editing any other Text Block will no longer show the toolbar.


    You should check your PHP memory limits… also, you should try do disable any plugin.

    Install this plugin and have a look on your dashboard and your footer (backend): http://wordpress.org/plugins/wp-memory-usage/


    It is a fresh install of WordPress and Enfold, so there are no plugins other then what comes with the theme.

    I don’t think it is a memory issue since the problem exists on two different installs. I did a local install on my desktop, and a remote install at my webhost. Same problem in both cases.


    You should check it! If there are only 64M associated to PHP (this is often the case in standard or some hoster specific installations), you’ll get this error.


    My local install reports the following:

    Memory limit : 40 MByte,

    Memory usage : 15.71 MByte

    What memory limit would I need to get this to work? And how do I up the memory in PHP?


    Upon further testing, this appears to be related to the browser that I am using. Here is a summary of which browsers the error occurs:

    Works Fine:

    – Windows MSIE

    – Windows Chrome


    – Windows Firefox

    – Mac Firefox

    – Mac Safari

    So I would appreciate if a developer could respond on this issue. Thank you.



    Increase wordpress php memory limit:


    Set it to 128M or higher.




    Adjusting the memory_limit to 128Mb did not work. Same problem.

    It works fine in Chrome and MSIE, but does not work in Firefox and Safari. That seems to indicate it is a web browser issue with WebKit based browsers. It is very easy to replicate the problem for the developers to test and debug.



    Increase the php memory limit again. Upgrade to Enfold 1.7.

    Switch the Avia Builder to debug mode Edit functions.php, find this code

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    Below, add this code:

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    return "debug";

    You will be able to see the actual shortcode below the Advance Layout Editor.




    I am just going to use Chrome, since it works with that browser.



    Maybe you should update your other browsers. :)



Viewing 11 posts - 1 through 11 (of 11 total)

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