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  • #946089

    Hi guys,

    After some work on a website last week, including an upgrade to Enfold version 4.2.6 and even to version 4.3 I was given notice that there could not be added any new messages or editing existing ones for the Visual Text Editor would not work. I did some quick checking and the client was right, it was not working properly, just as described. Also the pages etc. gave the same problem.

    I went to this sites forum and read numerous posts but the following one came closest: https://kriesi.at/support/topic/visual-text-editor-not-working-with-wp-4-5-2-and-enfold-3-5-4/ We did have the same issue, the text was printed white on a white background, but besides that the editor was lacking any feature.

    This following link was provided in one of the replies to make sure any of this would be correct: https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/.

    In my case I tried all of it but nothing seems to be wrong but the site would still not load. I tried various browsers, even a different computer but nothing changed. Cleared the cache etc.

    Then all of a sudden I realised I had made some “safety precautions” to the site by using .htacces files. I use the .htacces file in my wp-admin area to avoid stranger IP adresses being able to reach the login page. Because that worked so good I used some more .htaccess files, the help and info coming from this site: http://www.wpbeginner.com/wp-tutorials/9-most-useful-htaccess-tricks-for-wordpress/

    I have opened the site by FTP program, renamed all the .htaccess files I added to .htaccess.old and then tried again. WORKED! So the next step was easy; eliminate one by one and I found out that the .htaccess file in the wp-includes folder was causing this issue. So I removed that one from the site. In the last link I provided it is paragraph 4. The content of given .htacces file was this:

    # BEGIN WordPress
    
    # Deny direct access to PHP files
    <Files *.php>
       deny from all
    </Files>
    
    # END WordPress

    Okay the site is working great again, lucky me… Even more important to me is that I realized I have set up some security stuff trusting on a website (they mean well) without having the proper knowledge of what I was doing. This was wrong and because of that I want to share this information with you all. Be sure to know what you are doing and keep checking the site properly after any major changes.

    To Kriesi: maybe this solution is helpfull in case you cannot find the answer… you never know what users do!

    Keep up the great work!

    #947075

    Hey Aerdvark,

    Glad that you found the issue. Thanks for sharing and for using Enfold! Have a nice day! :)

    Best regards,
    Ismael

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