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  • #343055

    I need some help, I am not able to see the Visual Editor when I try to edit a page. I am running WP 4 and 2.9 version of Enfold. Can you please point me in right direction.

    Thank you,


    Hey sreen22!

    Please update Enfold to the latest version 3.0.2 via FTP –
    Version you are currently using is not compatible with WordPress 4.0



    Thank you for your response but that did not resolve the issue. Please help with further direction.



    Do you mind creating a temporary admin login and posting it here privately so we can look into it?

    Best regards,

    This reply has been marked as private.

    Any update for me?



    Can you please try de-activating all active plugins and check if that helps? You can then activate them one by one to find the culprit



    I already completed that, I deactivated all plugins.. it did not help.



    Please flush cache and refresh your page a few times. It does work fine on my end –



    I still have an issue., I disabled the cache plugin, refreshed multiple times.. Can you click on the screen shot which you provided to see what I am talking about. I took a screen shot but not sure how to send it to you.

    Error Issue with Enfold


    This is hurting my updates to the site.. Can you please help?


    Is this is the support provided for this theme? Am I missing something? Please help me resolve this issue.


    Can you please help me out?



    It’s displaying fine on my end as well. Try navigating to Dashboard -> Users -> Your Profile and make sure that the “Disable Visual Editor when writing” option is not checked.

    Some other things to try,

    1. Make sure all plugins are deactivated.
    2. Log out, clear browser cache, and then log back in.
    3. Switch the theme to the default and back to Enfold.



    Wow.. What a magic.. It worked. Thank you.

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