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  • April 1, 2019 at 7:37 pm #1085678
    mofix

    Hi,
    Can you please have look at my front page fullwidth slider with video from Vimeo is not playing in Chrome, just a static photo. Have tested in Explorer and it works there, but maybe also it doesn’t work well in other browsers? We are soon to publish the site and want the filmclip to work in all browsers and also mobile.
    Look in private content.
    Thanks,
    Kindly regards, Mathilde

    April 2, 2019 at 9:53 am #1085982
    Nikko

    Hey mofix,

    Can you try to check Mute Video Player?
    This is because of Autoplay Policy Changes of Google Chrome: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
    It has this conditions:
    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    – User has interacted with the domain (click, tap, etc.).
    – On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously play video with sound.
    – On mobile, the user has [added the site to their home screen].

    Best regards,
    Nikko

    April 2, 2019 at 2:01 pm #1086075
    mofix

    Hey Nikko,
    Thanks for your help. It works now with the mute video player turved on.
    Cheers, Mathilde

    April 2, 2019 at 3:46 pm #1086120
    Nikko

    Hi Mathilde,

    We’re glad to help you with it :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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