Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 23, 2018 at 9:51 pm #988931
    dvus4l

    Hello!

    I have an easy slider with a video inside of it. I have disabled the autoplay feature, but on mobile, it is still asking for a fallback image.

    I have set that particular slider to be hidden on mobile and another color section to appear on mobile with a video component in there, however, I would like to avoid doing this as the placement of the video is where I would like it to be on both platforms.

    Is there a work around here?

    Thank you in advance!

    July 24, 2018 at 6:29 am #989039
    Rikard

    Hey dvus4l,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,
    Rikard

    July 25, 2018 at 7:23 pm #989891
    dvus4l

    http://www.shethority.com

    I currently have the middle container that appears hidden on mobile, same with the video that appears on mobile hidden on desktop.

    Let me know if you need me to supply login and will happily do in private

    Thank you!

    July 26, 2018 at 10:34 am #990162
    Ismael

    Hi,

    I have disabled the autoplay feature, but on mobile, it is still asking for a fallback image.

    That is the default behavior of video slides. It requires a fallback image regardless of the “autoplay” option.

    Best regards,
    Ismael

    July 30, 2018 at 6:52 am #991409
    dvus4l

    When someone clicks on the fallback image, does the video then play?

    July 31, 2018 at 8:10 am #991815
    Ismael

    Hi,

    If you add in a fallback link using the background video url, the video will open inside a lightbox. It won’t play inside the slider.

    Best regards,
    Ismael

    August 4, 2018 at 6:05 pm #993540
    crunchybuzz

    Hi @ismael

    i am facing the similar problem, can we autoplay a video for mobile devices? in color section? in fullwidth slider? is there any solution for this?

    August 6, 2018 at 8:15 am #993824
    Ismael

    Hi,


    @crunchybuzz    : You can try the layer slider’s video background option.

    Best regards,
    Ismael

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