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Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • November 16, 2017 at 4:54 pm #877610
    MaxPronti

    Hi there,
    I have this problem:
    after the update WordPress 4.9 the video of the homepage is no longer displayed.
    The Enfold version is 4.2
    Can someone help me ?

    Many thanks
    Massimo

    November 17, 2017 at 10:43 am #878002
    isee

    same here

    November 18, 2017 at 4:49 am #878349
    Nikko

    Hi,

    I have tested it and I can confirm the issue. I have reported this to Kriesi and our devs.

    Best regards,
    Nikko

    November 21, 2017 at 8:08 am #879536
    Ismael

    Hey!

    Please add this code in the functions.php file.

    /**
 * load the media element stylesheet
 */
function avia_wp_enqueue_scripts_mod() {
    wp_enqueue_style( 'wp-mediaelement' );
}
add_action( 'wp_enqueue_scripts', 'avia_wp_enqueue_scripts_mod' );

    And then use the following css code in the Quick CSS field.

    .mejs-layer {
    z-index: 1;
    width: 100% !important;
}

div .avia-video .mejs-container, div .avia-video .mejs-container video {
    height: 100%!important;
    width: 100% !important;
    position: absolute;
}

    Best regards,
    Ismael

    November 21, 2017 at 9:10 am #879563
    MaxPronti

    Okay, now it works,
    thank you very much.

    One last thing, is there a way to view the first image of the video?

    November 21, 2017 at 12:19 pm #879676
    isee

    for me the video is not scaled to fullwidth….

    so the css fix hast to be like so:

    .mejs-container, .mejs-layer {
    z-index: 1;
    width: 100% !important;
    }

    div .avia-video .mejs-container, div .avia-video .mejs-container video {
    height: 100%!important;
    width: 100% !important;
    position: absolute;
    }

    November 22, 2017 at 8:19 am #880111
    madsonic

    Safari is still not working

    November 22, 2017 at 9:03 am #880121
    MaxPronti

    Hi isee,

    in Edge and Explorer the first image of the video is displayed
    Edge
    http://www.linkdata.it/Varie/debug/edge.jpg

    in Firefox and Chrome the first image of the video is not displayed
    Chrome
    http://www.linkdata.it/Varie/debug/chrome.jpg

    Best regards,
    Massimo

    • This reply was modified 7 years, 1 month ago by MaxPronti.
    November 22, 2017 at 1:14 pm #880231
    isee

    CHROME:
    everything works fine here

    SAFARI:
    i get an error as follows:
    TypeError: undefined is not an object (evaluating ‘this.player.setVolume’)
    the video is not displayed, but if i hit play (safari does not support autoplay anymore)
    so the error maybe prevents rendering i think.

    FIREFOX:
    no error message, but also no video display, just grey

    EDGE:
    working fine

    IE:
    a mess ! i dont care

    • This reply was modified 7 years, 1 month ago by isee.
    November 23, 2017 at 4:02 pm #880748
    roeschke

    works on Chrome, Firefox but not on Safari (OSX 10.12)

    November 23, 2017 at 9:47 pm #880948
    Basilis

    Hi,

    Please follow the fix of Ismael, until we push the updates out.
    We appreciate your patience while our developers work on a bigger update.

    Best regards,
    Basilis

    December 1, 2017 at 3:21 pm #883918
    madsonic

    is there a solution for safari? It doesnt work for more than 2 Weeks now, since the update

    December 2, 2017 at 3:04 pm #884130
    Rikard

    Hi,

    Adding this to your functions.php file has worked for other users:

    add_action('wp_enqueue_scripts', 'my_register_javascript', 100);

function my_register_javascript() {
  wp_register_script('mediaelement', plugins_url('wp-mediaelement.min.js', __FILE__), array('jquery'), '4.8.2', true);
  wp_enqueue_script('mediaelement');
}

    Best regards,
    Rikard

    December 5, 2017 at 11:01 pm #885244
    Nikolaj1337

    Still not working on Safari, neither with the functions.php code from Rikard, nor the functions.php + Quick CSS code from Ismael above. Any hints why it works for some users, but not for others? Anything specific to consider when adding to the functions.php?

    December 6, 2017 at 11:31 am #885500
    Rikard

    Hi Nikolaj1337,

    Could you start a new thread and include admin login details in private please? It’s difficult to provide help for individual sites in general threads.

    Best regards,
    Rikard

    December 15, 2017 at 12:13 pm #889260
    brandpirate

    Hi,

    I dont know if this is a workaround for you but, we decided to host the Videos for our clients on our Youtube-Channel. This solves the video-issue for Safari, Chrome and Firefox. Now I am waiting for an Update.

    Cheers
    Manu

    December 16, 2017 at 9:34 am #889494
    Rikard

    Hi Manu,

    Thanks for the feedback :-)

    Best regards,
    Rikard

    February 12, 2018 at 7:38 pm #911285
    isee

    hi guys,

    i just found a side effect regarding “the video bug”…
    so your fix affects the video widget now (something with height: 30px”

    please see an example here (sidebar–>right)
    example

    February 13, 2018 at 7:26 am #911558
    Ismael

    Hi,

    Please upgrade to version 4.2.3 and don’t forget to disable the cache and minification plugins temporarily. If you can still see the issue, create a new thread with the site url and the login credentials.

    Best regards,
    Ismael

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