-
Posts
-
Hello
I tried to post a video in this page: http://www.cospe.org/cosa-facciamo/campagne/vite-preziose/ but it’s not showing there’s only blank space.I try this solution: https://kriesi.at/support/topic/video-player-not-showing-only-showing-link/ but nothing change!
Can you help me.
Hey cospeonlus,
Is this Vimeo or Youtube? Have you attempted using the embed code within the code block element?
Best regards,
Jordan ShannonHi Jordan,
It’s a youtube video (I try the https and http link) I try the embed code with the code block element but it doesn’t work.Giulia
Hi,
Did you try the Video element from the Layout Builder instead of the embed code?
Best regards,
RikardHi,
Please provide admin info so we can login and look into this further.
Best regards,
Jordan ShannonHi,
You have some console errors and a ton of plugins on your site. Please deactivate all plugins an then see if the video displays. If it does, you then want to try and narrow down to which one is the issue.
Best regards,
Jordan ShannonI try to deactive all the plugins but the site stop working and even when I reactive the plugin one by one the video do not show.
Giulia
Hi,
I will connect with my teammates to see if they have additional ideas.
Best regards,
Jordan ShannonHi,
One more thing in the meantime, could you try switching to the default theme and try to see if it renders via the video shortcode
If it does not render, it could point to a server issue.
Best regards,
Jordan Shannon
- You must be logged in to reply to this topic.