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    I have cleared my cache multiple times. Turned off the cache even…cleared it on the server level. CLeared browser.
    I get the following:

    Actual website:

    Please help? Anyone else experiencing this?

    Thank you,


    Hey Justin,

    Sorry for the problem, but I can’t reproduce it on my end using Chrome. It’s showing full width and playing instantly. Which browser is the screenshot from?

    Best regards,


    Hey Rikard, it’s from Chrome. I also tried it on IE and got the same result.
    On both my laptop and on my desktop.


    Hi Justin,

    I’m seeing this on my end using Chrome: Is there anything in particular we need to do in order to reproduce the results you are getting?

    Best regards,


    I was on a video conference this morning with the client. he also saw the issue. So CSS and JS or something is failing to load correctly I think.



    Thanks for the update, but we need a way to reproduce this. Could you let us know how to do that please? If we can’t see the problem then it will be difficult to provide you with a solution.

    Best regards,

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