Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 6, 2019 at 12:51 am #1154125
    Justin

    I have cleared my cache multiple times. Turned off the cache even…cleared it on the server level. CLeared browser.
    I get the following:

    https://prnt.sc/psyvcq

    Actual website: https://fullsailleadership.com/

    Please help? Anyone else experiencing this?

    Thank you,
    Justin

    November 6, 2019 at 12:34 pm #1154256
    Rikard

    Hey Justin,

    Sorry for the problem, but I can’t reproduce it on my end using Chrome. It’s showing full width and playing instantly. Which browser is the screenshot from?

    Best regards,
    Rikard

    November 6, 2019 at 4:13 pm #1154312
    Justin

    Hey Rikard, it’s from Chrome. I also tried it on IE and got the same result.
    On both my laptop and on my desktop.

    November 7, 2019 at 6:42 am #1154543
    Rikard

    Hi Justin,

    I’m seeing this on my end using Chrome: https://imgur.com/a/L2s4ByO. Is there anything in particular we need to do in order to reproduce the results you are getting?

    Best regards,
    Rikard

    November 8, 2019 at 5:17 pm #1155067
    Justin

    I was on a video conference this morning with the client. he also saw the issue. So CSS and JS or something is failing to load correctly I think.

    November 9, 2019 at 6:45 am #1155175
    Rikard

    Hi,

    Thanks for the update, but we need a way to reproduce this. Could you let us know how to do that please? If we can’t see the problem then it will be difficult to provide you with a solution.

    Best regards,
    Rikard

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