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  • #1409740

    Hi, in my
    I set a video as a background of a color section and i set the background color as #ffffff but as you can see it is black.
    Can you help in having it totally white?
    Tks Gianluca from Italya


    Hey Gianluca,

    Thank you for the inquiry.

    What you are seeing is the background color of the video itself, which is determined by the video content. Unfortunately, we cannot directly control this color without editing the video file itself. However, you can try the following steps to address the issue:

    1. Edit the video using a video editing software or tool.
    2. Ensure that the aspect ratio of the video is set to 16:9, which is the standard aspect ratio for most videos.
    3. Once you have made the necessary edits and adjustments, re-upload the updated video to the site.

    By setting the aspect ratio to 16:9, you can ensure that the video displays properly without any additional background color or distortion.

    If you need further assistance or have any other questions, please feel free to let us know. We’re here to help!

    Best regards,

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