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  • #1155847

    Hi,
    can you please check why video autoplay is not working on mobile phones? The autoplay feature is very important for success of our website, so it’s urgent to find a quick solution.

    You find login details in private content.

    On frontpage a freelancer developed a custom video player. In his version the autoplay features works ver well on mobile devices so the mistake must be in Enfold theme.

    #1155852
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    #1156117

    Hi Mathuseo,

    Please have a look at this thread:
    https://kriesi.at/support/topic/video-embed-autoplay-mobile-issues/#post-977274

    Best regards,
    Victoria

    #1156121

    Thank you Victoria. I know about that link. But my question was why the element is not shown on mobile devices. Please have a look at the link in private content.

    #1156194

    Hi Mathuseo,

    Best regards,
    Victoria

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