March 7, 2019 at 11:29 pm #1076133
After last Enfold update our ALB video shortcodes only display in preview mode, not on the front end. We are using the shortcode inside a WP-Download Manager post. This all worked and then we updated and now the video won’t display.March 11, 2019 at 7:37 pm #1077450March 14, 2019 at 2:47 am #1078494
Sorry for the late reply, I believe that this could be related to a shortcode issue that we have, and I have been able to fix some sites with a version that the dev team gave us. I believe I did this on another one of your sites?
So I was going to try to ftp the update but your ftp login is not working for me, if you would like me to try this please check your ftp login.
MikeMarch 14, 2019 at 9:15 am #1078602March 15, 2019 at 6:16 am #1079007
Oh I see, I already did apply the shortcode fix to this site, and while it did fix the shortcode problem it broke the solution that was given to you here
Sometimes there is some overlap with issues, and the temporary fix targets only one problem.
I see that yesterday, at the end of this post Günter says that the update is very close to being released and he expects it to solve your issues.
Shall we do this?
MikeMarch 15, 2019 at 11:39 am #1079076
Yes, let’s wait on the update Günter described. Should issues still arise, I’ll reference these two tickets. Thanks for the follow-up Mike.March 15, 2019 at 12:06 pm #1079083March 19, 2019 at 9:33 pm #1080549March 20, 2019 at 3:43 pm #1080871
The 4.5.5 update worked to successfully display an ALB shortcode in a third party wysiwyg and render perfectly on the frontend. Thanks for your work!March 21, 2019 at 1:12 am #1081109
Glad to hear, thanks for your patience.
I assume we can close this now, but I like to ask. Shall we close this then?
MikeMarch 21, 2019 at 1:31 am #1081111
But… related tickets are still open because the conflict remains for the REST API
Original January ticket
Follow up Conflict TicketMarch 21, 2019 at 5:21 am #1081146
I see that both tickets were being handled by the lead developer, and the notes of this update says that “fixed: issues with Rest API support” Please post your finding there now that you have updated to v4.5.5
Sorry but the Rest API is over my head.
I will go ahead and close this. Thanks for using Enfold.
The topic ‘Video ALB shortcode for Vimeo displays preview only’ is closed to new replies.