I paid for new support and used the legacy token from Themeforest. However when I try to upgrade, I get the error:
Error occurred while updating Enfold: Download failed. A valid URL was not provided.
Hello? Is there anybody there? I could have switched themes by now.
Hi,
The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Switching a theme takes less then one minute.
Best regards,
Rikard
Thanks for letting me know. I did find these articles you mention but they were dated 2018 so I thought there was a fix or simpler approach. I will try your suggestions and see what happens.