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  • #1040675

    Hello,

    I’m trying to validate the Enfold and Enfold-Child Themes for Theme Updates.

    Although it’s says everything is ok, I do get the following messages:
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    I’ve entered the code I’d received after purchasing it from ThemeForest.

    Please, advise.

    Regards,
    Eric

    #1040874

    Hey Eric,

    Please check this thread: https://kriesi.at/support/topic/envato-private-token-doesnt-work/#post-1023876
    Hope it helps.

    Best regards,
    Nikko

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