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  • May 27, 2018 at 4:53 pm #962819
    Petra_MUC

    Dear all,
    these days I’ve tried to update your theme Enfold on various websites. Unfortunately this causes the following fatal error (by the way, the websites crashed):

    Cannot redeclare av_countdown_events_fallback() (previously declared in /www/htdocs/w00f638d/PhysioLengenfelder/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /www/htdocs/w00f638d/PhysioLengenfelder/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12

    I had to use the previous version then. Have you ever heard about similar issues?

    Best regards,
    Petra

    May 29, 2018 at 2:31 pm #963715
    Yigit

    Hey Petra,

    Yes, that happens when folders are merged instead of being replaced. Please go to /wp-content/themes/ folder and delete “enfold” folder and re-install it via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/

    Best regards,
    Yigit

    May 29, 2018 at 3:21 pm #963761
    Petra_MUC

    Hey Yigit,

    thank you for your reply!
    I’ve always updated Enfold via FTP overwriting the files but never had problems like this.
    Starting from now, I will delete the Enfold folder first … but better at midnight because this practice will cause a completely breakdown of the website for a while. ;)

    Best regards,
    Petra

    PS: You should better remove the demo files then and only offer them as an option. It takes a long time to update all files and not everybody needs those presettings.

    May 29, 2018 at 6:13 pm #963841
    Yigit

    Hi,

    There has been major changes in Enfold 4.3 that is why merging folders causing this issue. But that should not be the case for future releases :)

    Thanks for your suggestion! It is already in our to-do list :)

    Best regards,
    Yigit

    May 30, 2018 at 9:36 am #964065
    Petra_MUC

    Hey Yigit,
    many thanks again! This sounds calming. ;)
    All the best!
    Petra
    (I think you may close this topic.)

    May 30, 2018 at 10:07 am #964076
    Victoria

    Hey Petra_MUC,

    Please, update Enfold via FTP, in this versions, some files have moved around and so they need to be deleted. Delete the Enfold folder and upload a fresh copy of the theme.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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