Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • February 7, 2018 at 1:51 am #908875
    arnima

    Hello:
    After update to version 4.2.2, the menu shifts into the slider area and the logo gets bigger – not sure why.
    Please see the screenshots added below.

    And If I don’t update (ie roll back) I am unable to edit pages using the Avia builder – the system just sits and spins in the builder area whenever I try to edit any pages.

    Essentially, I am stuck and unable to make any updates.
    Help!

    February 7, 2018 at 6:16 am #908906
    Mike

    Hey Rajeev,
    It looks like you currently are using Enfold Version: 4.0.5 with WordPress version: 4.9.3
    Do you have a staging site with the Enfold 4.2.2 installed so we can take a closer look?

    Best regards,
    Mike

    February 7, 2018 at 8:41 pm #909382
    arnima

    Hi Mike – please see in private content.

    February 7, 2018 at 9:02 pm #909410
    Basilis

    Hi,

    Can you please update to 4.2.3 and let us know if that would solve the issue?

    Best regards,
    Basilis

    February 7, 2018 at 10:28 pm #909438
    arnima

    I did and its still broken. This is frustrating.

    February 7, 2018 at 11:54 pm #909460
    Mike

    Hi,
    Can you please include a admin login to both sites in the private content area so we can take a closer look.

    Best regards,
    Mike

    February 8, 2018 at 1:51 am #909493
    arnima
    This reply has been marked as private.
    February 8, 2018 at 1:53 am #909494
    arnima
    This reply has been marked as private.
    February 8, 2018 at 4:17 am #909547
    Mike

    Hi,
    For the .com site that has the logo issue, it seems the page markup is different than it should be. Try to update manually via FTP: https://vimeo.com/67209750 to correct the files
    As a note, I couldn’t login to the .net site, the user & password are the same for both sites, perhaps you meant that, but please check the .net site’s login.

    Best regards,
    Mike

    February 8, 2018 at 10:14 pm #909987
    arnima
    This reply has been marked as private.
    February 8, 2018 at 10:15 pm #909997
    arnima
    This reply has been marked as private.
    February 8, 2018 at 11:23 pm #910039
    arnima
    This reply has been marked as private.
    February 9, 2018 at 4:27 am #910089
    Mike

    Hi,
    Ok, I have found and solved the issue. It was the link in the Enfold Theme Options > Header > Extra Elements > Phone Number or small info text:

    <a href="https://YourSite.com/request-quote/">Request a Quote<a>

    notice the closing a tag is missing the /
    simply changing to:

    <a href="https://YourSite.com/request-quote/">Request a Quote</a>

    solved!
    Sorry it took so long to solve :)
    Please check.

    Best regards,
    Mike

    February 9, 2018 at 12:34 pm #910229
    arnima
    This reply has been marked as private.
    February 9, 2018 at 1:50 pm #910253
    Mike

    Hi,
    Thank you, is there anything else we can help with or shall we close this then?

    Best regards,
    Mike

    February 9, 2018 at 6:49 pm #910359
    arnima
    This reply has been marked as private.
    February 9, 2018 at 7:11 pm #910367
    Yigit

    Hi,

    Glad Mike could help! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Urgent – Menu/Logo Broken After Theme Update to v 4.2.2’ is closed to new replies.