Viewing 16 posts - 1 through 16 (of 16 total)
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  • March 18, 2020 at 3:01 pm #1194128
    condonpb

    I have recieved this e-mail from my web hosting provider.

    “I’ve had a word with the 2nd Line team and found out that the
    10GB limit on our system only affect by the website content on the
    server and doesn’t link with the database. Unfortunately, we
    can’t specifically do the database only. In regards to making a
    backup of the database, it might be worth looking into a plugin on
    Wordpress to do the backup.

    The 2nd line team has found that the folders below are taking up the
    most space on the server:

    2.9GB in /wp-content/updraft
    7.3GB in /wp-content/uploads/dynamic_avia

    Once you have reduced the space on the server the backup tool will
    continue to work. If you have any further questions, please get in
    contact.”

    The question I ahve is what does the wp-content/uploads/dynamic_avia file contain and am i able to dlete contents without any impact to the site ?

    Many tahnks

    Pete

    March 19, 2020 at 6:16 am #1194313
    Rikard

    Hi Pete,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 19, 2020 at 3:20 pm #1194436
    condonpb

    Rikard

    I have sent a temporary login for WP. URL Is http://www.britishartportfolio.co.uk

    • This reply was modified 4 years, 9 months ago by condonpb.
    March 20, 2020 at 5:11 am #1194691
    Rikard

    Hi,

    Thanks for that. Does it make any difference if you activate the Delete old CSS and JS files? option under Enfold->Performance?

    Best regards,
    Rikard

    March 20, 2020 at 5:17 am #1194695
    Rikard

    Hi again,

    This thread might help you out if what I suggested should not work: https://kriesi.at/support/topic/enfold-chrashing-site-by-generating-huge-php-logfile/

    Best regards,
    Rikard

    March 20, 2020 at 11:08 am #1194764
    condonpb

    I have tried deactivating and also runing the plugin Autoptimize. I am not very technical but still I am advised by hosting comapny the file still remains the same. Can you please help as this is ruuning at 8GB!!!

    March 21, 2020 at 4:20 am #1194992
    Rikard

    Hi,

    Thanks for the update and sorry for the problem. You can delete the content of the dynamic_avia folder, just make sure to change a setting in the theme options and save afterwards so that a new file will be generated. We don’t have a solution for this problem as of now unfortunately, but I’ve tagged this topic for our lead developer. He is aware of the problem and working on a solution. Just make sure that you reply to this thread again so that it comes back into our support queue.

    Best regards,
    Rikard

    March 21, 2020 at 7:18 pm #1195128
    condonpb

    Ok I will wait for a fix. When you say change the setting do you mean to de-active then delete then re-activate ? Just need to be clear thanks.

    • This reply was modified 4 years, 9 months ago by condonpb.
    March 22, 2020 at 6:03 am #1195183
    Rikard

    Hi,

    Thanks for the update. When I say change a setting I basically mean that you should toggle a colour in the theme settings for example, so that the save button will become active in the settings. Once you save it should regenerate a CSS file into the dynamic_avia folder, which will then be used for then site. This is likely the problem we are having, on some servers the old files are not being deleted for some reason.

    A reminder again; please reply to this thread so that it will be added back to our support queue.

    Best regards,
    Rikard

    March 22, 2020 at 11:21 am #1195208
    condonpb

    Many Thanks for this.

    March 26, 2020 at 4:50 pm #1198106
    condonpb

    Rikard,

    I am still wrestling with this issue. I ahve copied the file below. Can you tell me what I am able to delete to free space.

    Alos do you have a date for a fix for this please.

    avia-footer-scripts-2bb168a9a65f2eff700d0dc16993e8c5.js
    avia-footer-scripts-3b97cc812a441e0661c0a49b136dba1a—5e4fe810250ab.js
    avia-footer-scripts-3b97cc812a441e0661c0a49b136dba1a—5e5b8f3f6ef01.js
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    avia-footer-scripts-3b97cc812a441e0661c0a49b136dba1a—5e5e4128da525.js
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    March 28, 2020 at 12:26 pm #1198550
    Victoria

    Hi condonpb,

    Please update to the latest version, this should fix your issue.

    Here is the changelog:
    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990#item-description__changelog

    If you need further assistance please let us know.
    Best regards,
    Victoria

    December 13, 2021 at 11:16 am #1332553
    kumharas

    Hello,

    I have similar issue :

    root@vps764961:/var/www/vhosts/philopsis.fr/httpdocs/wp-content/uploads/dynamic_avia# ls -l
    total 652528
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:50 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b6364ed112d.js
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:51 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b636b936caa.js
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:52 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b636cc6a6c7.js
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:52 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b636cd4611a.js
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:52 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b636e224295.js
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:52 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b636f725477.js
    -rw-r–r– 1 webmaster psacln 222997 déc. 12 18:53 avia-footer-scripts-5293d1ecca0d9406b64c8d917a7bd7b6—61b6371aa8f2f.js
    …
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:03 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70c70434c2.css
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:04 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70c9aa0dee.css
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:05 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70ce880778.css
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:05 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70cefa4a7d.css
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:07 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70d3f53b5c.css
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:09 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70db71f6d2.css
    -rw-r–r– 1 webmaster psacln 515977 déc. 13 10:10 avia-merged-styles-979cc56f9fb3ca48fcbfe935d146ce89—61b70e0c4cc3a.css
    -rw-r–r– 1 webmaster psacln 228014 déc. 12 18:50 avia-merged-styles-dcbe46bc8b20f54aa571ea7bd75ad692—61b6366e391bf.css
    -rw-r–r– 1 webmaster psacln 228014 déc. 12 18:50 avia-merged-styles-dcbe46bc8b20f54aa571ea7bd75ad692—61b63672d1351.css
    -rw-r–r– 1 webmaster psacln 132970 déc. 12 18:49 enfold_child.css
    -rw-r–r– 1 webmaster psacln 130027 déc. 12 18:50 enfold.css
    -rw-r–r– 1 webmaster psacln 64 déc. 12 18:38 index.php

    My WP version is the latest 5.8.8.
    Waht can I do now as it fulfills my filesystem in few days ?

    Thanks for your help

    • This reply was modified 3 years ago by kumharas.
    December 13, 2021 at 3:01 pm #1332582
    Yigit

    Hi,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/optimization/#troubleshoot :)

    Regards,
    Yigit

    December 13, 2021 at 5:36 pm #1332614
    kumharas

    It works now, many thanks !

    December 13, 2021 at 5:43 pm #1332621
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Regards,
    Yigit

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