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Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 8, 2019 at 10:30 am #1051307
    zuziOKO

    Hello team,
    I have problem when uploading the pictures to Media Library. Often occures the Error. My pictures must only by very small size and sometimes even when uploaded I don´t see the preview picture! Please help!

    Thank you! Zuzi

    January 10, 2019 at 8:14 am #1052224
    Ismael

    Hey Zuzana,

    Thank you for using Enfold.

    You have to upgrade WordPress to version 5.0.2 and the theme to version 4.5.2. Let us know if you still experience the issue after the update.

    Best regards,
    Ismael

    January 11, 2019 at 2:00 pm #1052745
    zuziOKO

    Hello, I have upgradet both. The issue is thill here. By uploading the file I become error message. After refreshing the page the pictures are uploaded but I only the the name not the preview picture! :(

    January 11, 2019 at 6:46 pm #1052840
    Victoria

    Hi zuziOKO,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    February 9, 2019 at 2:56 am #1064820
    ferhaan

    Hi I am also having the same problem and I have checked that I have the latest version..

    Would you be able to send an email so I can send a screen shot of the problem

    • This reply was modified 5 years, 5 months ago by ferhaan.
    February 10, 2019 at 5:00 am #1065047
    Rikard

    Hi ferhaan,

    You can upload screenshots to a service like Dropbox, Imgur, Snaggy or similar and then link to them here.

    Best regards,
    Rikard

    February 11, 2019 at 1:37 am #1065254
    ferhaan

    please find the relevant details
    https://www.dropbox.com/s/kkustd7hptl2tiz/2019-02-09.png?dl=0

    February 11, 2019 at 7:52 am #1065336
    Rikard

    Hi ferhaan,

    Thanks for that. Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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