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Hello;
We have a WordPress site that uses Enfold v3.8. This site was done by a developer that we have lost contact with and there is no username or Key information in the WP Enfold Admin.We have purchased Enfold v5 and would like to update our site to this latest version.
How can we do this without losing the current site content and design?
Thank you for your help.
Hey tonyb47,
The update to 5.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardDoes V5.1 still include Avia Layout Builder? We have been having issues with the editor and are hoping the Upgrade will help with this.
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