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Hi
My client has a website with the Enfold theme but it’s very old, and it’s not working with recent WordPress updates. I would like to see if I could purchase the plugin and if you could help me to upgrade to be as the old website was again. Now the admin area is not working when edit a page (critical error) and slides are just black.Many thanks
Hey Mariana Emy,
Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
If you need help with updating then please include WordPress admin and FTP login details in private, and verify that you have backups of the site.
Best regards,
Rikard
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