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AuthorPosts
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February 10, 2019 at 4:45 pm #1065153
Hi
After reading the threads I seem to experience the same problems with updating to v4.5.3 of Enfold. I’ve installed the plugin you suggested but it made no difference. It says when installing the ZIP file (installable wordpress file only) that the download is not valid anymore. Updating through WordPress itself does not work either, it always says the download hasn’t worked. I’ve updated the API but to no use.Is there any possibility for you to help?
Thank you and best
February 11, 2019 at 7:02 am #1065318Hey JStrehler,
If you need help updating then we need FTP login details as well, and a verification that you have backups of the site.
Best regards,
RikardFebruary 11, 2019 at 8:32 am #1065344Dear Rikard
Thank you for your quick response. I’ve made a backup of the site yesterday afternoon. Since then the only thing I’ve done is the update to WP 5.03. Please find FTP login data below. I hope this works, let me know if you need anything else.
Thank you and best
JacquelineFebruary 11, 2019 at 8:51 pm #1065656Hi Jacqueline,
Best regards,
VictoriaMarch 1, 2019 at 9:09 pm #1073389Dear Victoria and team
I’ve now had the time and changed both PHP Post Max Size and Max Upload Size to 256M. Is that enough? Updating the theme through WordPress still doesn’t work.
March 3, 2019 at 9:22 am #1073868Hi Jacqueline,
Sorry for the problem. The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then you might have to delete the theme folder then upload the new one after that. Also make sure that you have backups of the site before stating the update.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard -
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