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  • #1367979
    Tom van Riemsdijk
    Guest

    Hello!

    I am currently running a wordpress website on Enfold version 3.4.7 and it’s really not working anymore.
    Is it possible to update the website ‘as is’ to the new software version 5? Or do i need to rebuild everything then?

    Thank you for your answer!

    Greetings,
    Tom

    #1367986

    Hey Tom,

    The update to 5.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating, or update on a staging version of the site first.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1368835
    Tom van Riemsdijk
    Guest

    So if i buy the new version, upload it and then install it, the existing website will still work ?

    #1368848

    Hi,
    Yes, upgrading from v3.4.7 to v5.1.2 will work, but we recommend making a full backup using your webhost backup options, please don’t use a backup plugin unless you have specific knowledge on restoring it. Many backup plugins fail on restore. If this is a live business site it may be better to test on a staging site, check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.

    Here are some screenshots of what it may look like:
    staging-1.jpg
    staging-2.jpg

    Once you download the “Install” version from your Theme Forest account you can upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    When you buy a new license you will get 6 months support of our forum, but please note that for a little more you could get a full year of support:
    extend_support_to_12_months.png

    Best regards,
    Mike

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