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October 5, 2020 at 4:56 pm #1250620
Hi there,
I did the update for a WordPress installation with Enfold from a customer. There is an API key, but the latest available version is 4.4.1.
My own installation runs 4.7.6.3 and I think I need this version to update to WP 5.5.1, don’t I?
Best wishes from Bavaria, Andreas
October 6, 2020 at 11:17 am #1250804Hi Andreas,
The update to 4.7.x has to be done manually from version 4.4.1 and below, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardOctober 6, 2020 at 11:26 am #1250806Hi Rikard,
okay, thanks for your help.
If the theme ist registered from another themeforest account (for this I have no credentials) is it possible to use the old API (from the former agency) I have? I already have an enfold license, but it is registered for an other URL.Cheers, Andreas
October 7, 2020 at 9:26 am #1251064Hi Andreas,
Thanks for the update. I’m not sure if the automatic updates will work if you use a token which is registered for another domain, but you can try it out to see what happens. If it doesn’t work then you might want to reach out to Envato to see if you can have the license transferred to your current account.
Best regards,
Rikard -
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