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  • #1258496

    Hello, I am not a web developer. More of a graphic designer. Many years ago I bought Enfold for my brother-in-law’s website, set it up for him, and then I moved on with life. Well, he recently asked me to update some things, and reminded me that it even exists. Unfortunately, because it’s so outdated, I can’t change any Enfold settings. Do you have any services to help people do updates that are years overdue?

    #1258743

    Hey Thomas,

    Do you still have access to the account through which the theme was purchased?

    If yes, you can download a fresh copy there and update the theme via FTP.

    Here are the docs for you:

    Best regards,
    Victoria

    #1259065

    Hello, Victoria. Thanks for the reply. I’m slow to responding because the email notification went to my spam folder… Yes, I do have access to the download, but I’m pretty worried about it messing things up. I’m not a technical wizard by any means. What options are there (even if paid) for someone on your team to do it. Or am I too worried, and it really shouldn’t be a problem at all?

    Thanks again.

    #1259186

    Hi tck,

    I have checked on the site and the theme is really outdated, I would suggest doing the following things.
    Create a staging site (basically a duplicate of your live site) where you can test the updates first. Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/
    Then on the staging site, do the following:
    Login to ThemeForest and download the Enfold theme.
    1. Right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode. (skip this on staging site)
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin. (skip this on staging site)
    If all is good after doing these steps, then backup (helpful links below) your live site and perform the steps listed above.
    https://kriesi.at/documentation/enfold/backup-wordpress-site/
    https://kriesi.at/documentation/enfold/backup-theme-settings/
    If there are issues after updating the staging site, you can post here and we’ll check and try to fix it.

    Best regards,
    Nikko

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