Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1427789

    Dear Kriesi-people,
    I have updated arnoldvanouwerkerk.nl as the theme gave an update request.
    Now the Enfold-settings ‘Import Child Theme’-setting gives me:

    “Importing didnt work!
    You might want to try reloading the page and then try again
    (The script returned the following message:

    Geen ouderthema-opties gevonden. Er is niets te importeren.)”

    Before this I had issues with the layout today and the website looked all different, font different and logo gone.
    I put back a backup of this morning.
    Can you help out please?

    Best wishes,
    Henning

    #1427804

    Hey Henning,

    Thanks for the login details, could you post a link to the WordPress login page as well please?

    Best regards,
    Rikard

    #1428095

    Such proof of being conditioned and stuck right in the middle of my tunnel vision… ;-)
    See private data; …

    #1428120

    Hi,

    Thanks for that. I’m not sure exactly what you are looking to do here, do you want to import the settings from your parent theme? If so, is it ok if we try it out? Please make sure to keep a backup of your theme settings before allowing us to do so.

    Please note that changes on the front end of your site might be altered by caching/performance plugins, you have 3 different ones. Please make sure that all caches are and minified files are cleared and check the results in a private browser window.

    Best regards,
    Rikard

    #1428231

    Hi there Rikard, I just thought that after an update of the parent team I head to do an ‘import parent theme setings’?

    In any case the import parent theme settings does not work and gives me an error.

    “Importing didnt work!
    You might want to try reloading the page and then try again
    (The script returned the following message:

    Geen ouderthema-opties gevonden. Er is niets te importeren.)”

    I have just now made and stored safely an export of the theme settings.
    Best wishes,
    Henning

    #1428276

    Hi Henning,

    You don’t need to import anything after updates, so I don’t think you have to worry about this. If your site looks the way it should, then you don’t have to import or do anything.

    Best regards,
    Rikard

    #1428413

    Thank you Rikard.

    #1428430

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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