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  • #1417452

    I don’t know if update caused it but when I add new image to media library it says loaded and shows checkmark but image not showing.
    on page Mark Post image gone and cannot add new one.
    Have cleared cache, restarted computer but still cannot load images.
    Please check
    thank you,


    Hey Buddy,

    Please temporarily switch from Enfold to one of the default themes in Appearance > Themes and check if that resolves the issue.

    If you are only experiencing the issue when Enfold is active, please create a staging copy of your site and send us temporary admin logins and FTP logins in private content so we can look into it.

    Best regards,


    My other themes are not showing images either, switched to one and had same results.
    Tried regenerating images but that did not work either.


    I restored to August 27 before last update and everything is just the same, Mark Post’s image is not showing and I cannot upload any images
    They act like they are uploading but you get a blank frame but if you click on edit then the image shows up.
    Please take a look and help me out of this mess.


    I got it working again, it was a bad plugin. Turned them off one at a time and media library was working again.
    thanks so much for your help, it is so nice to have you as backup.



    Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,


    Thanks for the help and you can close this job.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Updated and cannot add new images to media library’ is closed to new replies.