Viewing 16 posts - 1 through 16 (of 16 total)
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  • #357707

    I just updated Wordress to 4.0.1 and I am now unable to edit any of my pages. I also lost my slideshows. I tried to change to a WordPress theme and was able to work on pages, therefore, it seems that there is an issue with the Enfold Theme. Please help me as soon as possible.
    The website is dukefootballparents.com.

    #357868

    Hi Connie!

    Please update Enfold to the latest version 3.0.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    #357983

    Please help me further. Before I updated WordPress, my Enfold theme had the automatic updates but no longer is that or advanced styling visible. What is the best way to update this theme, so that I won’t lose my styles settings or any other data?

    #358137

    Hi!

    Please follow the documentation. That is the best way to update the theme without losing css modifications and theme options.

    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    #362124

    I had the same problem, all my layout was flustered, and all programming codes that I inserted no longer work.

    #362137

    Hey!


    @elcamilo
    Can you post the link to your website please?

    Best regards,
    Yigit

    #362237
    #362657

    Hi!

    Did you transfer the website? The website is using the default logo. Theme options and configurations are saved on the database and it is quite important that you keep the database intact when transferring the site. In order to that, we usually recommend the WP Migrate DB plugin.

    Please refer to these links for more info on how to properly migrate your Enfold website from production to development and vice versa:

    http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/
    https://code.tutsplus.com/tutorials/migrating-your-wordpress-database-wp-migrate-db-production-to-development–wp-32684

    Cheers!
    Ismael

    #362674
    This reply has been marked as private.
    #362942

    Hey!

    Please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750
    Cheers!
    Yigit

    #363003

    The logo of the site is the default, because when I updated to latest version of enfold, she appeared in the header, note that it has a blank space in layout that did not exist.

    • This reply was modified 9 years, 3 months ago by elcamilo.
    #363009

    The client hired another company, which entered a few codes on the site, for when someone fill the form he received this information in a spreadsheet in google drive. The site was working and he would get back to normal, then Enfold had a new update and the form disappeared, some things in the layout were were of the place. I went to enfold and updated to the latest version, then the site is back to normal, only the codes that the company entered stopped working, we contacted them and asked to show me where they were inserted the codes to see if they were gone, they entered in the header.php this script.

    <script type=”text/javascript”>

    function validate(){

    var x= document.getElementById(‘avia_nome_1’).value;
    if (x==null || x==”” || x==”Nome”)
    {
    alert(“Informe seu nome!”);
    error = false;
    return false;
    }

    var x= document.getElementById(‘avia_e-mail_1’).value;
    if (x==null || x==”” || x==”E-mail”)
    {
    alert(“Digite o seu e-mail!”);
    error = false;
    return false;
    }

    var x= document.getElementById(‘avia_telefone_1’).value;
    if (x==null || x==”” || x==”Telefone”)
    {
    alert(“Digite o seu telefone!”);
    error = false;
    return false;
    }

    return true;
    }

    function inputValue(){
    var error;
    var inputName = document.getElementById(‘avia_nome_1’).value;
    var nameHidden = document.getElementById(‘nameHidden’);
    nameHidden.setAttribute(‘value’, inputName);

    var inputEmail = document.getElementById(‘avia_e-mail_1′).value;
    var emailHidden = document.getElementById(’emailHidden’);
    emailHidden.setAttribute(‘value’, inputEmail);

    var inputPhone = document.getElementById(‘avia_telefone_1’).value;
    var phoneHidden = document.getElementById(‘phoneHidden’);
    phoneHidden.setAttribute(‘value’, inputPhone);

    if (validate()) {
    if (!error){

    var postData = lsjQuery(‘#contatoLagoa’).serializeArray();
    var formURL = lsjQuery(‘#contatoLagoa’).attr(“action”);
    lsjQuery.ajax(
    {
    url : formURL,
    type: “POST”,
    data : postData,
    success:function(data, textStatus, jqXHR)
    {
    //alert(“Contato Realizado com Sucesso!”);
    },
    error: function(jqXHR, textStatus, errorThrown)
    {
    //alert(“Contato Realizado com Sucesso!”);
    }
    });

    lsjQuery(‘#contatoLagoa’).css(“display”, “none”);
    lsjQuery(‘#ajaxresponse_1’).toggleClass(“hidden”)

    window.open(‘http://residenciallagoa.com.br/residencial-lagoa/obrigado.html&#8217;,’janela’);
    }
    }
    }

    </script>

    This folder is/residencial-lagoa/obrigado.html within the site as I checked on the FTP. Does anyone have any idea what could have happened?

    #363321

    Hi!

    You can try it inside the header.php file. I’m sorry but we don’t provide support for third party scripts as stated on our support policy. Please contact the company or the script author.

    Cheers!
    Ismael

    #363535

    Understand, I just want to know why when enfold updated I lost everything, layout and programming

    #363579

    I am having big issues with contactform probably because the auto update of WP.

    followed your instructions to auto update, nothing happened, via ftp I see no changes neither. In the admin it still shows like the 3.00 as my current version.

    #364367

    Hey!


    @elcamilo
    , you can backup your current theme and then attempt to update (via FTP).


    @mariken
    , please post a link to your website.

    Best regards,
    Josue

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