Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 14, 2018 at 9:26 pm #1033683
    KaISBC

    I updated manually frorm version 4.4.1 to 4.5 and it worked fine, then I updated my Envato private token followind instruction, but now when I enter new key token and click Check the private token I received those errors:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Best regards,

    November 15, 2018 at 5:58 am #1033775
    Mike

    Hey KaISBC,
    Please refer to these options when trying to set the Token: Envato private token
    Also try adding the “View your account profile details”

    Best regards,
    Mike

    November 15, 2018 at 7:58 am #1033811
    KaISBC

    Hi Mike, Thank you but no way, I changed token but same errors.

    Let me know please.

    Kind regards,

    M

    November 16, 2018 at 4:10 am #1034244
    Mike

    Hi,
    Sorry, I’m unsure what you mean by “Thank you but no way”
    I suggested that setting because another member recently had the same issue as you until they used that setting, here is that thread.

    Best regards,
    Mike

    November 16, 2018 at 8:05 am #1034318
    KaISBC

    Thank’s again, today, with the same steps of yesterday, it worked.

    Kind regards,

    M

    November 16, 2018 at 11:29 am #1034370
    Yigit

    Hey!

    Glad Mike could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 6 posts - 1 through 6 (of 6 total)
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