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  • March 5, 2019 at 10:56 am #1074768
    Sachs

    Hey Support
    At my clients website the update to Enfold 4.5.4 has not been successful, and the following errors has appeared.
    There is a vaild private API token.
    Please could you advise, what to do next?

    Best regards
    Lene

    Errors occured checking on 2019/03/05 08:43:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Errors occured for package(s): Enfold – 4.5.4, Enfold – 4.5.4, Enfold – 4.5.4, Enfold – 4.5.4, Enfold – 4.5.4, Enfold – 4.5.4

    March 5, 2019 at 11:44 am #1074798
    Nikko

    Hey Lene,

    Scope missing error is caused by the personal token not having proper permissions.
    Try to create a new token, first login to envato then go to this link: https://build.envato.com/create-token/?purchase:download=1&purchase:verify=t&purchase:list=t&purchase:history=t&user:username=t&user:email=t
    The permissions checked are:
    – View and search Envato sites
    – View your Envato Account username
    – View your email address
    – Download your purchased items
    – List purchases you’ve made
    – Verify purchases you’ve made
    – View your purchases of the app creator’s items

    Best regards,
    Nikko

    March 5, 2019 at 11:56 am #1074808
    hanssmeijsters

    Hi there,

    I have the same problem. I created a new Private Token with the above mentioned permissions. But update does not work. Whats’ the problem? Manually update again?

    Regards,
    Hans

    March 5, 2019 at 11:57 am #1074809
    TruefriendsStore

    Hey Support,

    my Enfold Update Page shows the following message:

    Theme Updates

    No Updates available. You are running the latest version! (4.5.3)

    Envato private token was checked on 2019/02/12
    Running WordPress 5.1 und Woocommerce 3.5.5

    Best regards,

    Verena

    March 5, 2019 at 12:10 pm #1074820
    hanssmeijsters

    Regards,
    Hans

    March 5, 2019 at 12:33 pm #1074842
    wealthyone

    Hi TrueFriendStore

    Sometimes it takes some time to come through.
    Not sure when the 4.5.4 came out, but if you have the latest Themeforest API set up ( You need to get a new one as the old API will soon be deleted)

    Give it a day or two.

    FYI mine is the same as yours, and not showing as an update yet.

    The other way around is to do a manual update, but best to leave it and let everyone else test it to make sure there are no bugs they missed ( Sorry Enfold haha)

    NOTE. I just updated my API to the new one themeforest is using and I now see there is an update to 4.5.4 waiting.

    • This reply was modified 5 years, 9 months ago by wealthyone.
    March 5, 2019 at 3:39 pm #1074917
    Sachs

    Hi Nikko
    It is odd, as the API token was already approved last month.
    OK, I will do an update again.
    Many thanks
    Lene

    March 5, 2019 at 3:40 pm #1074919
    Nikko

    Hi,

    Enfold 4.5.3 has that caching bug which is fixed in Enfold 4.5.4 ( you can check the changelog here: https://kriesi.at/documentation/enfold/changelog/ )
    – fixed: an issue with updates not being recognized due to a caching bug

    Here’s a solution which some have reported to work, it might be worth a try: https://kriesi.at/support/topic/update-4-5-2-to-4-5-3-doesnt-work/#post-1060358

    Or you can do this workaround:
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

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