Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 12, 2024 at 8:10 pm #1434106
    xuamox

    Hi,

    I have not updated the Enfold theme in a while and updating to 5.6.10 broke a custom HTML widget that I was using in the footer region and is not displaying anything now except a text msg that reads “Here are some interesting links for you! Enjoy your stay :)”

    If I try and add any new widgets to the footer, none of them will be saved and updated on the website.

    No Updates available. You are running the latest version! (5.6.10)
    Your PHP version: 7.4.33.4

    Has anyone else had this issue and is there a fix?

    For now, I have had to revert back to a previous back up before I did the theme update.

    Thanks

    • This topic was modified 5 months, 2 weeks ago by xuamox.
    February 13, 2024 at 8:13 am #1434148
    Ismael

    Hey xuamox,

    Thank you for the inquiry.

    Did you modify any template files (header.php, footer.php etc) in the child theme? Please make sure to update the template files, then try to toggle or temporarily disable the Enfold > Performance > File Compression.

    Best regards,
    Ismael

    February 13, 2024 at 6:13 pm #1434196
    xuamox

    No, we have not altered the header or footer PHP file

    Under Appearance > Widgets I get this error:

    The “avia_fb_likebox” block was affected by errors and may not function properly. Check the developer tools for more details.

    Error notice
    The “newsbox” block was affected by errors and may not function properly. Check the developer tools for more details.

    February 16, 2024 at 1:13 am #1434454
    Ismael

    Hi,

    Thank you for the update.

    We may need to access the site in order to properly check the issue. Please provide the login details in the private field and make sure that the Appearance > Theme File Editor is accessible.

    // https://developer.wordpress.org/advanced-administration/wordpress/edit-files/#using-the-theme-file-editor-and-plugin-file-editor
    // https://wordpress.org/documentation/article/editing-wp-config-php/#disable-the-plugin-and-theme-editor

    Best regards,
    Ismael

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.