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AuthorPosts
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November 25, 2019 at 1:35 pm #1159859
Hi Enfold,
I would like to adjust my portfolio item. Ad something but it is not opening.
I have the latest version of wordpress and enfold theme running. Also deactivated the plugins already.Hope someone can help me.
Cheers Eveline
November 26, 2019 at 12:41 am #1160104Hey 6HUISstyling,
Can you give more context? What exactly are you trying to do? Please provide a link to the site/page in question?
Best regards,
Jordan ShannonNovember 26, 2019 at 12:29 pm #1160286This reply has been marked as private.November 27, 2019 at 5:24 pm #1160715Hi 6HUISstyling,
Can you please share the credentials with us too?
Best regards,
VictoriaNovember 27, 2019 at 5:30 pm #1160719This reply has been marked as private.November 28, 2019 at 2:19 pm #1160974Hi 6HUISstyling,
Best regards,
VictoriaNovember 28, 2019 at 2:44 pm #1160988Here
- This reply was modified 5 years ago by Victoria.
November 29, 2019 at 5:06 pm #1161267Hi 6HUISstyling,
Best regards,
VictoriaDecember 3, 2019 at 10:28 pm #1162386This reply has been marked as private.December 4, 2019 at 7:14 am #1162475Hi Eveline,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.6.3.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardDecember 4, 2019 at 9:50 pm #1162736This reply has been marked as private.December 5, 2019 at 7:38 am #1162826Hi Eveline,
No you won’t lose anything on updates, but keep backups of the site in case something should go wrong.
Best regards,
RikardDecember 5, 2019 at 10:09 am #1162853This reply has been marked as private.December 5, 2019 at 9:29 pm #1163223Hi yoren77,
Please start a separate thread, describe your issue there and give us a link to your website and post credentials.
Best regards,
Victoria -
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