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  • #1428670
    Alexandre Schweitzer
    Guest

    Hi,

    I’m a freelance web developer and one of my client has an Enfold Theme bought about 7 years ago by another person. As you can guess, I need to update his website and it means update his theme as is actually run in 4.1.2 version. I’m stuck with the PHP update as long as I will not update the theme.

    I don’t have the API key and other information about the Themeforest account that bought the theme so I’m looking for another solution to find the latest update and apply it on my client’s website.

    Could you help me with that ?

    Thank you very much.

    Best Regards,

    Alexandre.S

    #1428677

    Hey Alexandre,

    If you can’t get access to the account which was used to purchase the license, then I would recommend that you purchase a new license. Otherwise you will have this problem every time you need to update or access the theme files.

    Once you have access to the theme files, then the update to 5.6.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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