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Hello everyone,
I’ld like to update my theme from version 4.7.6.4 in order to update WordPress. But I get an error if I try. Do you know about an issue here?
Best regards
Hi Saru82,
Please follow the steps below to update.
Make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.Best regards,
NikkoHello Nikko,
I have done all that before asking for help. I did it again now, but it still doesn’t work. Can you check what’s the problem here?
Best regards
Hi,
Thank you for your patience and thanks for the login, I note that you have this error in the theme panel update:Errors occurred checking on 2021/04/01 16:04: Paket-URL herunterladen: Fehlercode 404 von Envato erhalten: Not Found: - description: The purchase you have requested is not downloadable at this time.: - Möglicher Grund: Dein Download-Limit ist eventuell überschritten - versuche es bitter später wieder. Download Package URL: A problem occurred accessing your download link. Unable to perform update. Following Envato package errors occurred: Enfold - Anfrage für Download-URL fehlgeschlagen.So first I would point out that Envato has an “update” limit so the first step is to not check for any more updates for 48 hrs, if you have other websites or other Envato products please do not check them either as Envato limits your account cumulatively.
I also note that you are using Thrive Architect which doesn’t play nice with Enfold, I’m not saying it is a cause or that there is anything wrong, but I would recommend disabling it the next time you do check for a update, I would also disable Smash Balloon & YellowPencil.
Now if you just want to update right away and move on I recommend updating via ftp, The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
If you don’t feel comfortable doing this, please include FTP access in the Private Content area and a DropBox link to the newest theme files from your Theme Forest account and I will do this for you.Best regards,
Mike
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