Viewing 20 posts - 1 through 20 (of 20 total)
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  • October 31, 2018 at 1:50 pm #1028470
    minogig

    Good morning. I wanted to know if today you can update the theme enfold in a traditional way or continue to give error.
    Thank you all

    October 31, 2018 at 1:58 pm #1028473
    Yigit

    Hey,

    Thanks for contacting us!

    Traditional way would throw an error if you are using an older version than Enfold 4.5 because Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.

    It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.

    Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

    Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.

    Best regards,
    Yigit

    November 1, 2018 at 10:59 am #1028798
    fren

    Version 4.5 is not available on ThemeForest. Latest available version is 4.4

    November 1, 2018 at 12:31 pm #1028824
    Rikard

    Hi fren,

    The theme files on Themeforest is always the latest version, you can verify that by opening style.css in the theme package and check the version there.

    Best regards,
    Rikard

    November 10, 2018 at 1:32 pm #1032007
    minogig

    Hi Rikard.
    This morning I tried to update an enfold theme with the plug in “Update Theme and Plugins from Zip File”.
    I went to my reserved themeforest area but in the download section I find only version 4.4.1 of the theme.
    I would not want the last theme store to have been done when that version was still available and therefore I am not available for a download of the latest version.
    Thank you all.

    November 10, 2018 at 4:21 pm #1032032
    Mike

    Hi,

    @minogig     please note that often Theme Forest doesn’t change the text of the version number on your download page, please try downloading it anyways and open the style.css in the theme package and check the version at the top.
    It is most likely the v4.5

    Best regards,
    Mike

    November 10, 2018 at 4:54 pm #1032040
    minogig

    Hello. I installed and updated the theme enfold to the latest version with the plugin “Update Theme and Plugins from Zip File”. but now I have this message both on the domain http://www.carioka.it, both on arearivenditori.carioka.it.

    “Attention: The old Envato API is deprecated and will be shut down soon. In order to be able to use automated theme updates please generate a new valid API token and enter it above. Your themeforest username and your old API key will then be removed from your installation since they are no longer required.”

    How can I solve this?

    Thank’s a lot

    November 10, 2018 at 5:16 pm #1032042
    Mike

    Hi,
    You will need to create a Envato personal token this page explains how to.

    Best regards,
    Mike

    November 12, 2018 at 2:39 am #1032388
    Justin

    I just get a spinning wheel after installing my private token

    November 12, 2018 at 2:45 am #1032391
    Justin

    Everything listed here was checked when creating the token..yet: https://prnt.sc/lh5ue1

    November 12, 2018 at 6:51 pm #1032689
    Justin

    I noted that when I also check this option:

    “View your account profile details”

    It validates!

    November 14, 2018 at 6:32 am #1033354
    Mike

    Hi,
    That is good news, thanks for sharing I will let the rest of the team know.

    Best regards,
    Mike

    November 14, 2018 at 5:17 pm #1033572
    Justin

    Np prob. Thanks!

    November 15, 2018 at 8:39 am #1033827
    Rikard

    Hi Justin,

    Thanks for sharing, much appreciated :-)

    Best regards,
    Rikard

    November 16, 2018 at 11:39 pm #1034628
    Justin

    Hmm, this doesn’t seem to be very efficient….API calling shouldn’t be so difficult? This has been the common theme for me: https://prnt.sc/ljbth2

    November 17, 2018 at 5:48 am #1034645
    Mike

    Hi,
    Sorry, perhaps I was confused, I read your earlier post that checking the option:
    “View your account profile details” validated it?
    The screenshot you shared suggests that the correct permissions were not allowed.

    Best regards,
    Mike

    November 17, 2018 at 5:28 pm #1034760
    Justin

    mike, if anyone here is to be confused it’s me :)
    I am using the same protocol and getting different results with the token/API. Not quite sure why.

    November 17, 2018 at 5:46 pm #1034765
    Justin

    I added ‘Verify Account Details” … but does this look wrong to you? https://prnt.sc/ljjpwt

    November 17, 2018 at 10:12 pm #1034788
    Mike

    Hi,
    This screen looks correct: https://prnt.sc/ljjpwt
    I meant that your error message seems to be saying that it can’t connect: https://prnt.sc/ljbth2
    I thought from your earlier post that you had valuated the token, are you trying to do multiple sites and one had valuated, but now the next one wont?
    Some people have said that when valuating multiple sites, they needed to use incognito mode because Theme Forest was setting cookies.

    Best regards,
    Mike

    November 19, 2018 at 5:40 pm #1035220
    Justin

    Hey Mike,
    That is correct.
    I appreciate the follow-up.
    Let me give that a try and see what happens!

    Justin

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