-
Posts
-
Hi!
We have website working on Enfold theme. We build this website in ~2018 and we have 4.5.2 version of Enfold theme there. Unfortunatelly we lost our themeforest access and we don’t know on which account we bought this theme. We want update our theme version. What we can do now? If we buy again theme on another account can we update this version to latest?
Regards,
Paweł.Hey Paweł,
You will need access to the Themeforest account which was used to purchase your license, otherwise you will have to purchase another license. Once you have access to the theme files, then the update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/Best regards,
Rikard
- You must be logged in to reply to this topic.