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August 30, 2019 at 11:36 am #1132281
Hi,
With update 4.6 released we’ve found a bug with the cookie consent message. Every time the user Accepts the cookies, the cookie consent message is shown again on reload and new pages.
Please find a solution for this!
Thanks in advance.
August 30, 2019 at 12:14 pm #1132289The same here, so i downgrade to the old version :-/
- This reply was modified 5 years, 2 months ago by LFK.
August 30, 2019 at 4:05 pm #1132334This reply has been marked as private.August 30, 2019 at 4:08 pm #1132339Same here
August 31, 2019 at 2:31 pm #1132525Same here
- This reply was modified 5 years, 2 months ago by danielluebbers.
August 31, 2019 at 3:18 pm #1132527I have the same issue on several sites.. Other thing is that the cookie message is evidenced with the primary color..
August 31, 2019 at 7:59 pm #1132553Same problem with the Maps in my Blog posts!
1. Cookie Consent Bar – Reappears on every page after accepting
2. Maps in Blog Post – Maps are disabled by user messageTEMP FIX: Turning off Cookie consent fixed both…
3. MailChimp forms – Consent checkbox missing
TEMP FIX: None
All seems to be related to the Privacy and Cookie options.
- This reply was modified 5 years, 2 months ago by corefocusgroup. Reason: Additional information
August 31, 2019 at 9:40 pm #1132566the same for me, and the link read more does not go to the specific page
September 1, 2019 at 4:20 pm #1132676same with my sites
cookie consent message buttons and link to privacy page do not work properly after update to 4.6.
1. link to “…” page do not link
2. Cookie Consent Bar – Reappears on every page after accepting
3. Cookie Consent Bar – does NOT Reappear if clicking “refuse cookies”
4. e.g.Google Map do not show up after reactivate the disabled Google Map Setting
5. same after clear the cache, delete all cookies and start from beginning
6. same in Safari, Chrome, Firefox, Vivaldi, Brave…
## THIS IS A BIG BUG! – please solve the problem- This reply was modified 5 years, 2 months ago by msh. Reason: self tested experience added
September 1, 2019 at 7:03 pm #1132696I have the same issue on my websites.
How do with stop this>
LyseSeptember 2, 2019 at 10:32 am #1132915Same here
September 2, 2019 at 10:40 am #1132917Dear Enfold,
Can you already make more known about 4.6.1 with the fixes and when this will be picked up?
Thanks in advance.September 2, 2019 at 3:35 pm #1133033I guess you should select:
Default Cookie Option Settings: “User must opt in, only essential cookies selected”in this case the bar will be shown one time until the cookie expires.
September 2, 2019 at 3:52 pm #1133041Hello
same here but only with CHROME – no issue when using FIREFOX or SAFARI.
kind regardsSeptember 2, 2019 at 4:08 pm #1133046same here, only in Chrome
September 2, 2019 at 5:36 pm #1133078This upgrade brings several issues with cookies consents.
Problems with videos, google maps and google fonts.
Even if user accepts settings it does not work.
Need urgent attention from staff.September 2, 2019 at 7:54 pm #1133109September 2, 2019 at 8:13 pm #1133113Hi there,
Guess I have nearly the same problem, and even one more : my GA tag doesn’t work any more (0 visits since the update), whatever settings I choose in the Cookies option settings !! As a consequence, I disabled the whole options (to get my stats) until a fix is found.
Thanks for your help,
September 3, 2019 at 12:18 pm #1133329Same same… Also appears to be the culprit in breaking woocommerce basket. #1132936
September 3, 2019 at 12:57 pm #1133350Same here… it looks as if it has also broken Google maps and videos :-(
September 3, 2019 at 12:59 pm #1133351What’s the best way to downgrade to the previous version… and where can I get it from?
September 3, 2019 at 1:16 pm #1133357same here
>>>
cookie consent message buttons and link to privacy page do not work properly after update to 4.6.
1. link to “…” page do not link
2. Cookie Consent Bar – Reappears on every page after accepting
3. Cookie Consent Bar – does NOT Reappear if clicking “refuse cookies”
4. e.g.Google Map do not show up after reactivate the disabled Google Map Setting
5. same after clear the cache, delete all cookies and start from beginning
6. same in Safari, Chrome, Firefox, Vivaldi, Brave…
## THIS IS A BIG BUG! – please solve the problem
<<<- This reply was modified 5 years, 2 months ago by togetherconcept.
September 3, 2019 at 5:32 pm #1133468Hi,
To verify the problem we would need a link to a site where we can see the problem and a WP admin account to check the backend settings.
Open a new thread and put your login credentials and link to your site in private content area so it is only visible to you and moderators.
Thank you.
Best regards,
GünterSeptember 3, 2019 at 5:38 pm #1133474@gunter,
is a general problem not site-specific..
Please fix..
Thanks
September 4, 2019 at 8:37 am #1133655Hey,
@corefocusgroup it seems like you have disabled cookie consent message on your website so i could not check it.
@mshmysiteformich i checked your website however cookie consent message did not pop up on new page. Only padlock icon shows up on new pages which can be disabled in Enfold theme options > Privacy and Cookies tab.We need logins to a website where we can see the issue. If your website still has the issue, please start a new thread and attach FTP and WP admin logins in private content field. Please feel free to inform us here so we can check the threads as soon as possible.
Thanks for your patience!
Cheers!
YigitSeptember 4, 2019 at 9:28 am #1133712I feel like there is a real disconnect here. I updated to version 4.6 just like a ton of other people and the cookie consent was broken, SO I TURNED IT OFF.
This is clearly not a site-specific issue. It’s affecting a lot of people.
I’m also having issues with maps and other cookie consent related functions, just like everyone else.
September 4, 2019 at 12:31 pm #1133805We have the same issue with the cookie consent bar showing up on every page after the update.
September 4, 2019 at 12:32 pm #1133806It is an error in the core of Enfold.
September 4, 2019 at 2:21 pm #1133854Same problem here… any idea how to get the downgrade files?
September 4, 2019 at 11:53 pm #1134136Same here.
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