Viewing 30 posts - 1 through 30 (of 70 total)
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  • August 30, 2019 at 11:36 am #1132281
    Webvriend

    Hi,

    With update 4.6 released we’ve found a bug with the cookie consent message. Every time the user Accepts the cookies, the cookie consent message is shown again on reload and new pages.

    Please find a solution for this!

    Thanks in advance.

    August 30, 2019 at 12:14 pm #1132289
    LFK

    The same here, so i downgrade to the old version :-/

    • This reply was modified 5 years, 2 months ago by LFK.
    August 30, 2019 at 4:05 pm #1132334
    SvHa
    This reply has been marked as private.
    August 30, 2019 at 4:08 pm #1132339
    heavymetaller

    Same here

    August 31, 2019 at 2:31 pm #1132525
    danielluebbers

    Same here

    August 31, 2019 at 3:18 pm #1132527
    newmediologo

    I have the same issue on several sites.. Other thing is that the cookie message is evidenced with the primary color..

    August 31, 2019 at 7:59 pm #1132553
    corefocusgroup

    Same problem with the Maps in my Blog posts!

    1. Cookie Consent Bar – Reappears on every page after accepting
    2. Maps in Blog Post – Maps are disabled by user message

    TEMP FIX: Turning off Cookie consent fixed both…

    3. MailChimp forms – Consent checkbox missing

    TEMP FIX: None

    All seems to be related to the Privacy and Cookie options.

    • This reply was modified 5 years, 2 months ago by corefocusgroup. Reason: Additional information
    August 31, 2019 at 9:40 pm #1132566
    grafiko_at_62

    the same for me, and the link read more does not go to the specific page

    September 1, 2019 at 4:20 pm #1132676
    msh

    same with my sites
    cookie consent message buttons and link to privacy page do not work properly after update to 4.6.
    1. link to “…” page do not link
    2. Cookie Consent Bar – Reappears on every page after accepting
    3. Cookie Consent Bar – does NOT Reappear if clicking “refuse cookies”
    4. e.g.Google Map do not show up after reactivate the disabled Google Map Setting
    5. same after clear the cache, delete all cookies and start from beginning
    6. same in Safari, Chrome, Firefox, Vivaldi, Brave…
    ## THIS IS A BIG BUG! – please solve the problem

    • This reply was modified 5 years, 2 months ago by msh. Reason: self tested experience added
    September 1, 2019 at 7:03 pm #1132696
    tremblayly

    I have the same issue on my websites.
    How do with stop this>
    Lyse

    September 2, 2019 at 10:32 am #1132915
    0rca

    Same here

    September 2, 2019 at 10:40 am #1132917
    Webvriend

    Dear Enfold,
    Can you already make more known about 4.6.1 with the fixes and when this will be picked up?
    Thanks in advance.

    September 2, 2019 at 3:35 pm #1133033
    marco3253

    I guess you should select:
    Default Cookie Option Settings: “User must opt in, only essential cookies selected”

    in this case the bar will be shown one time until the cookie expires.

    September 2, 2019 at 3:52 pm #1133041
    sdesign-web

    Hello
    same here but only with CHROME – no issue when using FIREFOX or SAFARI.
    kind regards

    September 2, 2019 at 4:08 pm #1133046
    marco_b

    same here, only in Chrome

    September 2, 2019 at 5:36 pm #1133078
    Seichinha

    This upgrade brings several issues with cookies consents.
    Problems with videos, google maps and google fonts.
    Even if user accepts settings it does not work.
    Need urgent attention from staff.

    September 2, 2019 at 7:54 pm #1133109
    BeeCee

    .

    September 2, 2019 at 8:13 pm #1133113
    subacultcha

    Hi there,

    Guess I have nearly the same problem, and even one more : my GA tag doesn’t work any more (0 visits since the update), whatever settings I choose in the Cookies option settings !! As a consequence, I disabled the whole options (to get my stats) until a fix is found.

    Thanks for your help,

    September 3, 2019 at 12:18 pm #1133329
    mrkuji

    Same same… Also appears to be the culprit in breaking woocommerce basket. #1132936

    September 3, 2019 at 12:57 pm #1133350
    Ian

    Same here… it looks as if it has also broken Google maps and videos :-(

    September 3, 2019 at 12:59 pm #1133351
    Ian

    What’s the best way to downgrade to the previous version… and where can I get it from?

    September 3, 2019 at 1:16 pm #1133357
    togetherconcept

    same here
    >>>
    cookie consent message buttons and link to privacy page do not work properly after update to 4.6.
    1. link to “…” page do not link
    2. Cookie Consent Bar – Reappears on every page after accepting
    3. Cookie Consent Bar – does NOT Reappear if clicking “refuse cookies”
    4. e.g.Google Map do not show up after reactivate the disabled Google Map Setting
    5. same after clear the cache, delete all cookies and start from beginning
    6. same in Safari, Chrome, Firefox, Vivaldi, Brave…
    ## THIS IS A BIG BUG! – please solve the problem
    <<<

    September 3, 2019 at 5:32 pm #1133468
    Günter

    Hi,

    To verify the problem we would need a link to a site where we can see the problem and a WP admin account to check the backend settings.

    Open a new thread and put your login credentials and link to your site in private content area so it is only visible to you and moderators.

    Thank you.

    Best regards,
    Günter

    September 3, 2019 at 5:38 pm #1133474
    newmediologo

    @gunter,

    is a general problem not site-specific..

    Please fix..

    Thanks

    September 4, 2019 at 8:37 am #1133655
    Yigit

    Hey,


    @corefocusgroup     it seems like you have disabled cookie consent message on your website so i could not check it.


    @mshmysiteformich     i checked your website however cookie consent message did not pop up on new page. Only padlock icon shows up on new pages which can be disabled in Enfold theme options > Privacy and Cookies tab.

    We need logins to a website where we can see the issue. If your website still has the issue, please start a new thread and attach FTP and WP admin logins in private content field. Please feel free to inform us here so we can check the threads as soon as possible.

    Thanks for your patience!

    Cheers!
    Yigit

    September 4, 2019 at 9:28 am #1133712
    corefocusgroup

    I feel like there is a real disconnect here. I updated to version 4.6 just like a ton of other people and the cookie consent was broken, SO I TURNED IT OFF.

    This is clearly not a site-specific issue. It’s affecting a lot of people.

    I’m also having issues with maps and other cookie consent related functions, just like everyone else.

    September 4, 2019 at 12:31 pm #1133805
    vonwelzen

    We have the same issue with the cookie consent bar showing up on every page after the update.

    September 4, 2019 at 12:32 pm #1133806
    Webvriend

    It is an error in the core of Enfold.

    September 4, 2019 at 2:21 pm #1133854
    tigertoertchen

    Same problem here… any idea how to get the downgrade files?

    September 4, 2019 at 11:53 pm #1134136
    tbc

    Same here.

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