Viewing 19 posts - 1 through 19 (of 19 total)
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  • #1021817

    Hi there,
    I have the same warning message when I try to update 4.5 on 4 different websites from 4.4.1. No update possible.
    I have Themeforest API Key and licences on each.
    Thx for your help.
    Lex

    Mise à jour du thème Enfold (1/1)

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    Téléchargement de la mise à jour depuis …

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    Une erreur est survenue lors de la mise à jour de Enfold : Le téléchargement a échoué. L’URL fournie n’est pas valide.

    • This topic was modified 6 years, 1 month ago by Lexa_Dryke.
    #1021905

    Hey Lexa_Dryke,
    Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
    There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
    Please let us know if you would like some help updating.

    Best regards,
    Mike

    #1022123

    Hi Mike,
    Thank you very much for your quick answer. As usual, Enfold, best theme, best team.
    I was able to update my 5 websites. But the new token envato system is a very versatile one.
    It worked for only one website while I have 5 Enfold licences… Don’t know why…

    Best

    Lex

    • This reply was modified 6 years, 1 month ago by Lexa_Dryke.
    #1022180

    Hi,
    I believe that the token needs to be different for each site because it’s one token for each license. I believe you will find when you register your theme the token will only let you choose one product.

    Best regards,
    Mike

    #1022183

    Actually, I have created 5 token, one by licence. And only 1 is working.
    For your information, the token does not allow you to choose a product. It’s automatic.

    Here, the error message :
    Last time we checked the token we were not able to connected to Envato:
    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Best

    Lex

    #1022192

    Hi,

    @Lexa_Dryke
    thanks for sharing, perhaps your error is due to the permissions of the token, please see this post

    Best regards,
    Mike

    #1022205

    Thanks Mike, i updated via the plugin solution and everything worked well!

    #1022211

    Thanks Mike for the link, but I’ve already read it and checked permissions.
    I have succeed to install envato market plugin with a token, but the token for enfold is not working.
    The all saves button is still spinning and spinning…

    • This reply was modified 6 years, 1 month ago by Lexa_Dryke.
    #1022247

    Same Problem, save Button, ist still spinning and spinning

    #1022312

    Yep, put the Envato token in, just keeps spinning….

    #1022401

    And screwed up my footer. Kreisi, please help/advise…

    #1022484

    Hi,
    @illingco & @lexa_dryke you have entered the token after upgrading to v4.5 to register the theme? And you have tried these Troubleshooting steps?

    Best regards,
    Mike

    #1022594

    Hi mIke,
    Yes, I did. I have updated 5 websites (Enfold theme with valide envato API keys – I have 5 licences) yesterday morning from 4.4.1 to 5.
    I’ve created 5 new token. Only one worked (FYI with full access, not only the 6 permissions you recommend).
    For the others, the “save all button” is still spinning with the message below :
    “Last time we checked the token we were not able to connected to Envato:
    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)”

    For one of my website, I have succeed to install the envato market plugin with a valid token. Then I tried to add an other token for the Enfold on the Enfold dashboard without success. The “save all button” spins and spins…

    This morning, I’m going to re-instal Enfold and try to add token… I will let you know…
    Best
    Lex
    And I forgot to say that when I try to remove token, the “all save button” spins and spins as well…

    • This reply was modified 6 years, 1 month ago by Lexa_Dryke.
    #1023146

    Hi,
    Thank you for the update, we will leave this open to hear back from you.

    Best regards,
    Mike

    #1023553

    Hi there,
    FYI, no improvement. Still spinning. I’ve just succeed to link one another website. Still 3 to go…
    Best
    Lex

    #1023787

    Use incognito mode.
    You’re welcome.

    #1023823

    Hi Lex,

    Could you please try deleting your personal token from Enfold theme options, save it, re-insert it and save it again and check if that helps?
    I tried it on a few users websites and it worked :)

    Regards,
    Yigit

    #1023847

    Hi Yigit,
    Thanks for your message. Problem is solved. Big thanks to @mikehenze. Incognito mode avoids the spinning.
    All good. You may close the thread.
    Best
    Lex

    • This reply was modified 6 years, 1 month ago by Lexa_Dryke.
    #1023877

    Hi,

    Glad it is working fine now! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Update 4.5. / Warning / Imossible to update’ is closed to new replies.