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October 15, 2018 at 9:22 pm #1021817
Hi there,
I have the same warning message when I try to update 4.5 on 4 different websites from 4.4.1. No update possible.
I have Themeforest API Key and licences on each.
Thx for your help.
LexMise à jour du thème Enfold (1/1)
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Une erreur est survenue lors de la mise à jour de Enfold : Le téléchargement a échoué. L’URL fournie n’est pas valide.- This topic was modified 6 years, 1 month ago by Lexa_Dryke.
October 16, 2018 at 2:10 am #1021905Hey Lexa_Dryke,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeOctober 16, 2018 at 12:21 pm #1022123Hi Mike,
Thank you very much for your quick answer. As usual, Enfold, best theme, best team.
I was able to update my 5 websites. But the new token envato system is a very versatile one.
It worked for only one website while I have 5 Enfold licences… Don’t know why…Best
Lex
- This reply was modified 6 years, 1 month ago by Lexa_Dryke.
October 16, 2018 at 1:45 pm #1022180Hi,
I believe that the token needs to be different for each site because it’s one token for each license. I believe you will find when you register your theme the token will only let you choose one product.Best regards,
MikeOctober 16, 2018 at 1:49 pm #1022183Actually, I have created 5 token, one by licence. And only 1 is working.
For your information, the token does not allow you to choose a product. It’s automatic.Here, the error message :
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Best
Lex
October 16, 2018 at 1:55 pm #1022192Hi,
@Lexa_Dryke thanks for sharing, perhaps your error is due to the permissions of the token, please see this postBest regards,
MikeOctober 16, 2018 at 2:20 pm #1022205Thanks Mike, i updated via the plugin solution and everything worked well!
October 16, 2018 at 2:39 pm #1022211Thanks Mike for the link, but I’ve already read it and checked permissions.
I have succeed to install envato market plugin with a token, but the token for enfold is not working.
The all saves button is still spinning and spinning…- This reply was modified 6 years, 1 month ago by Lexa_Dryke.
October 16, 2018 at 4:23 pm #1022247Same Problem, save Button, ist still spinning and spinning
October 16, 2018 at 6:36 pm #1022312Yep, put the Envato token in, just keeps spinning….
October 16, 2018 at 9:26 pm #1022401And screwed up my footer. Kreisi, please help/advise…
October 17, 2018 at 3:34 am #1022484Hi,
@illingco & @lexa_dryke you have entered the token after upgrading to v4.5 to register the theme? And you have tried these Troubleshooting steps?Best regards,
MikeOctober 17, 2018 at 7:50 am #1022594Hi mIke,
Yes, I did. I have updated 5 websites (Enfold theme with valide envato API keys – I have 5 licences) yesterday morning from 4.4.1 to 5.
I’ve created 5 new token. Only one worked (FYI with full access, not only the 6 permissions you recommend).
For the others, the “save all button” is still spinning with the message below :
“Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)”For one of my website, I have succeed to install the envato market plugin with a valid token. Then I tried to add an other token for the Enfold on the Enfold dashboard without success. The “save all button” spins and spins…
This morning, I’m going to re-instal Enfold and try to add token… I will let you know…
Best
Lex
And I forgot to say that when I try to remove token, the “all save button” spins and spins as well…- This reply was modified 6 years, 1 month ago by Lexa_Dryke.
October 18, 2018 at 5:43 am #1023146Hi,
Thank you for the update, we will leave this open to hear back from you.Best regards,
MikeOctober 18, 2018 at 6:27 pm #1023553Hi there,
FYI, no improvement. Still spinning. I’ve just succeed to link one another website. Still 3 to go…
Best
LexOctober 19, 2018 at 8:57 am #1023787Use incognito mode.
You’re welcome.October 19, 2018 at 10:57 am #1023823Hi Lex,
Could you please try deleting your personal token from Enfold theme options, save it, re-insert it and save it again and check if that helps?
I tried it on a few users websites and it worked :)Regards,
YigitOctober 19, 2018 at 11:22 am #1023847Hi Yigit,
Thanks for your message. Problem is solved. Big thanks to @mikehenze. Incognito mode avoids the spinning.
All good. You may close the thread.
Best
Lex- This reply was modified 6 years, 1 month ago by Lexa_Dryke.
October 19, 2018 at 12:03 pm #1023877Hi,
Glad it is working fine now! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit -
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- The topic ‘Update 4.5. / Warning / Imossible to update’ is closed to new replies.