Installing update 4.5.6 does not work

Hey Victoria,

The update to 4.5.x has to be done manually from version 4.4.1 and below, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

After you have updated then try to activate the Classic Editor in the main page of the theme options.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi Victoria,

We can do it for you and our support is free as long as you have a valid license and support. We need access to your site if you need help though, please post details in private. Also, did you add a token to the backend so that you will receive automatic updates? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi Victoria,

Thanks for that, though I could update your theme successfully from the backend under Enfold->Theme update. You token seems to work as expected. Please review your site, it’s running the latest version now.

Best regards,
Rikard

Hi,

I’m glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard