-
AuthorPosts
-
October 15, 2019 at 3:21 pm #1148110
I am receiving an error about an unresponsive script greensock.js on mobile when using Firefox. Loads fine on Chrome.
October 16, 2019 at 9:27 am #1148348Hey wmdvanzyl,
Where can we see and reproduce the problem you are having?
Best regards,
RikardOctober 26, 2019 at 5:50 pm #1151380Sure. I have included the link in private content. You can only see it happen when LayerSlider is active on mobile view in Firefox – i can only duplicate it on an actual mobile device.
October 27, 2019 at 5:30 am #1151465Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.6.3.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardOctober 28, 2019 at 11:56 am #1151707I have done so. You can see on a mobile device using Firefox the error i am referring to. The slider also looks crap, but that’s another issue for another day.
The unresponsive script is a big problem.
October 30, 2019 at 1:14 pm #1152292Any update on this?
October 30, 2019 at 1:33 pm #1152304Hi wmdvanzyl,
What makes you think it’s the greensock.js? It’s only 120kb should be loading fine.
Could you please attach some screenshots of the issue on the actual device?
Best regards,
VictoriaOctober 30, 2019 at 1:43 pm #1152310Hi Victoria.
See the attached image. Thank you for your response.
October 30, 2019 at 6:41 pm #1152456Hi wmdvanzyl,
Best regards,
VictoriaOctober 30, 2019 at 9:16 pm #1152514I don’t understand why you put your comment in the private data section? Could you at least put me in contact with someone from LayeredSlider so i can follow up with them? If the Enfold team can’t help me, maybe the people behind LayeredSlider can look into it.
October 31, 2019 at 3:18 pm #1152740Hi wmdvanzyl,
You can reach the Layer Slider support here:
https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246/supportBest regards,
Victoria -
AuthorPosts
- You must be logged in to reply to this topic.
