Viewing 4 posts - 31 through 34 (of 34 total)
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  • #1228671

    Hi Cassandra,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1258669

    Hi Rikard,
    I just wanted to post back in here and mention that I was having the same issue where all of a sudden, my content went missing in Advanced Layout Builder. Per your helpful suggestion, I enabled debug and was able to make the fixes I needed (it was an unclosed div). I do want to point out, that, in principle, this is a very non-user-friendly way to handle mal-formed html. In some cases, a simple unclosed tag makes all the content disappear?

    I expected Enfold would use a more elegant way of handling this rather than preventing the user (and likely a user not experienced with how to enable debug mode via FTP) from being able to click back into the element and correct the error. I know you can’t be expected to anticipate every kind of random code, script, etc. that folks may choose to jam in there…but it sure is frustrating to be working alnog and BAM!, no content in the element to edit, nevermind fix. That the front end display doesn’t break is a good thing, albeit confounding to novice users of the theme. Making the content disappear and leaving, “Click here…” is not sufficiently clear as to next steps.

    Would you consider implementing some sort of explicit and verbose warning in the Advanced Layout Builder when code is malformed or some other way to make that user experience better? Could the editor be designed in such a way to lead the user through the proper method to debug and fix…even getting the user that far along might be helpful…and cut down on forum posts! More time for you to…I dunno, play ultimate frisbee or go spelunking or whatever you do in your spare time. ;)

    Sincerely and appreciatively for all that the support team does to help the community,
    Milkrow.

    #1258675
    This reply has been marked as private.
    #1258995

    Hi milkrow,

    Thanks for the feedback, we do appreciate it. Open html markup is the weakness of the Enfold Layout Builder, since it usually breaks when something is left open. We haven’t been able to find a good solution for this yet, but we will hopefully do so in the future.

    Best regards,
    Rikard

Viewing 4 posts - 31 through 34 (of 34 total)
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