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November 7, 2018 at 1:34 am #1030671
I am currently on Enfold 3.8. I am getting the valid URL issue when trying to upgrade the theme via the WordPress admin. I tried downloading the zip file for version 4.5 and I get an error when trying to upload it saying the link has expired. I have a valid license and I tried a fresh download. Any ideas?
Thanks!
November 7, 2018 at 12:27 pm #1030822Hey cici_sleestak,
If you need help updating then please post WordPress admin and FTP login details in private. Also please verify that you have backups of the site in case something should go wrong.
Best regards,
RikardNovember 7, 2018 at 1:59 pm #1030862I am unable to do that because this is on my local instance. I always test on a local instance before trying on a live site.
Ci-Ci
November 7, 2018 at 2:40 pm #1030871Hi,
Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.
It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.
Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.
Best regards,
Yigit -
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